Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Chili's is a renowned casual dining restaurant chain that was founded in Dallas, Texas, in 1975. Over the decades, it has established itself as a beloved destination for guests who crave delicious Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. With a legacy rooted deeply in customer service, hospitality, and community involvement, Chili's continues to stand out in the casual dining industry by offering a warm and inviting atmosphere where every guest feels valued. The restaurant's vibrant culture is committed to delivering the best experiences to guests every day, demonstrating a consistent dedication to food quality, team development, and community engagement. As a company, Chili's embraces a philosophy that values teamwork, accountability, and fun, making it a unique place for both customers and employees alike.
The role of a Chili's Manager is critical to the ongoing success of each restaurant location. These managers are wired for hospitality and excel at creating memorable experiences for guests and employees alike. They understand that their role goes beyond managing day-to-day operations; it involves leading a passionate team in a high-energy environment where exceeding guest expectations is the norm. Fueled by a win-together mindset, Chili's Managers are recognized for their ability to foster teamwork and inspire others to go above and beyond. They ensure the smooth operation of the restaurant by effectively controlling costs, maintaining high standards of food quality and safety, and embracing innovative restaurant initiatives. This leadership position demands a hands-on approach to people management, including hiring, training, retaining, and developing team members to prepare them for larger roles within the company. Additionally, Chili's Managers play an integral role in building relationships both inside the restaurant and within the local community, championing open communication and creating a positive work culture that reflects Chili's core values. Their leadership style balances heart and mind, emphasizing accountability, transparency, and continuous improvement. This role offers a meaningful opportunity for those who are dependable, thrive in fast-paced environments, and are passionate about hospitality and team growth.
The role of a Chili's Manager is critical to the ongoing success of each restaurant location. These managers are wired for hospitality and excel at creating memorable experiences for guests and employees alike. They understand that their role goes beyond managing day-to-day operations; it involves leading a passionate team in a high-energy environment where exceeding guest expectations is the norm. Fueled by a win-together mindset, Chili's Managers are recognized for their ability to foster teamwork and inspire others to go above and beyond. They ensure the smooth operation of the restaurant by effectively controlling costs, maintaining high standards of food quality and safety, and embracing innovative restaurant initiatives. This leadership position demands a hands-on approach to people management, including hiring, training, retaining, and developing team members to prepare them for larger roles within the company. Additionally, Chili's Managers play an integral role in building relationships both inside the restaurant and within the local community, championing open communication and creating a positive work culture that reflects Chili's core values. Their leadership style balances heart and mind, emphasizing accountability, transparency, and continuous improvement. This role offers a meaningful opportunity for those who are dependable, thrive in fast-paced environments, and are passionate about hospitality and team growth.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or hospitality management
- ability to multitask effectively in a fast-paced environment
- dependable and team-oriented
- strong communication skills
- knowledge of safe food handling procedures
- willingness to take accountability and exhibit transparency
- ability to foster open communication within a team
Job Qualifications
- Proven leadership experience in hospitality or restaurant management
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to work in a fast-paced environment
- experience with team development and training
- knowledge of food safety regulations
- commitment to delivering exceptional guest service
- proficiency in cost control and operational systems
- high school diploma or equivalent
- previous experience with restaurant initiatives and cultural alignment
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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