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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Chili's is a renowned casual dining restaurant chain that was founded in Dallas, Texas, in 1975. Over the decades, it has established itself as a beloved destination for guests who crave delicious Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. With a legacy rooted deeply in customer service, hospitality, and community involvement, Chili's continues to stand out in the casual dining industry by offering a warm and inviting atmosphere where every guest feels valued. The restaurant's vibrant culture is committed to delivering the best experiences to guests every day, demonstrating a consistent dedication to food quality, team development,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or hospitality management
- ability to multitask effectively in a fast-paced environment
- dependable and team-oriented
- strong communication skills
- knowledge of safe food handling procedures
- willingness to take accountability and exhibit transparency
- ability to foster open communication within a team
Job Qualifications
- Proven leadership experience in hospitality or restaurant management
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to work in a fast-paced environment
- experience with team development and training
- knowledge of food safety regulations
- commitment to delivering exceptional guest service
- proficiency in cost control and operational systems
- high school diploma or equivalent
- previous experience with restaurant initiatives and cultural alignment
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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