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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Paid training
Employee Discounts
team environment
Opportunity for growth
supportive management
Part-time employment
Job Description
Grand Sierra Resort is a renowned hospitality establishment known for its comprehensive amenities, exceptional guest services, and a vibrant team-oriented work environment. This resort offers a dynamic setting, combining the comforts of luxury accommodations, diverse dining options, and engaging entertainment experiences, making it a preferred destination for visitors. The company prides itself on maintaining high standards in guest satisfaction and professional service, creating lasting impressions on all patrons. As a part-time employee at Grand Sierra Resort, you will be joining a reputable and fast-paced organization committed to quality and excellence in the hospitality industry.
The role available... Show More
The role available... Show More
Job Requirements
- Must be a minimum of 16 years of age
- Previous cashiering experience is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- Ability of simple reading, math, writing and task completion skills
- Must have coordination, supervising, following instructions, problem solving, independent judgment, and decision making skills
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
Job Qualifications
- Previous cashiering experience is preferred
- Ability to deal with guests and team members in a tactful and respectful manner
- Ability of simple reading, math, writing and task completion skills
- Skills in coordination, supervising, following instructions, problem solving, independent judgment, and decision making
- Flexible working all shifts including holidays, nights, and weekend hours
- Must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquires
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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