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Certified Shift Manager (Age 21+)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive pay scale
Direct Deposit
Paid vacation
Health Insurance
Employee management referral bonus
flexible scheduling
free uniforms
Free or Discounted Meals
Education programs

Job Description

McDonald's is one of the world's leading global foodservice retailers with more than 39,000 locations in over 100 countries. Renowned for its commitment to quality, service, cleanliness, and value, McDonald's has become a household name and a prominent player in the fast-food industry. The company operates through a network of independently owned and operated franchisee restaurants, which uphold McDonald's high standards and offer customers consistent, enjoyable dining experiences. Known for innovation and operational excellence, McDonald's thrives on fostering inclusive workplace environments where team members are encouraged to grow, develop skills, and advance their careers within the organization.

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Job Requirements

  • High school diploma or equivalent
  • Previous supervisory or restaurant experience preferred
  • Strong problem-solving skills
  • Open availability including mornings, evenings, weekends, and holidays
  • Reliable personal transportation
  • Valid ServSafe Certification
  • Completion of Leadership Transitions course
  • Completion of Developing The Leader In Me course
  • Ability to communicate effectively in English
  • Bilingual English-Spanish skills preferred
  • Ability to handle cash and financial accountability
  • Commitment to upholding safety and cleanliness standards
  • Professionalism and reliability

Job Qualifications

  • Strong leadership and communication skills
  • Ability to lead in a fast-paced, high-energy environment
  • Strong problem-solving and decision-making skills
  • Previous restaurant or supervisory experience is preferred
  • Professionalism, dependability, and accountability
  • Open availability including mornings, evenings, weekends, and holidays
  • Reliable personal transportation
  • Bilingual abilities are a plus with excellent verbal and written communication skills in English and Spanish
  • Valid ServSafe Certification
  • Completion and maintenance of Leadership Transitions and Developing The Leader In Me leadership development courses

Job Duties

  • Ensure all food safety standards and procedures are followed at all times
  • Oversee accurate and efficient preparation of all menu items
  • Lead the team in delivering outstanding guest experiences
  • Supervise, coach, and motivate Crew Members during shifts
  • Maintain clear communication between team members and management
  • Assist with product counts, waste control, and proper stock rotation
  • Support staffing levels to meet operational needs
  • Train and develop new and existing employees using approved training systems
  • Ensure restaurant cleanliness standards are maintained
  • Enforce safety procedures and secure restaurant assets
  • Manage cash control procedures and ensure accuracy
  • Complete required checklists and operational reports
  • Provide real-time feedback to improve team performance
  • Help manage labor deployment and minimize food waste

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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