Certified Multi-Site Senior Medical Assistant - Specialty Care (Clear Lake)

Houston Methodist Specialty Physician Group is a prominent nonprofit corporation certified by the Texas State Board of Medical Examiners, committed to delivering high-quality healthcare services. It operates as an integral part of Houston Methodist's broader mission to establish itself as one of the nation's leading academic medical centers. This Specialty Physician Group offers a unique environment where physicians retain clinical autonomy while benefiting from the collaborative, research-driven atmosphere of an academic medical center. Renowned for its patient-centered approach, Houston Methodist emphasizes clinical excellence, innovation, and compassionate care across a wide array of specialties and service lines.

The Multi-Site Senior Medical Assistant (Multi-Site Sr. MA) position at Houston Methodist is a dynamic and multifaceted role that requires working across multiple sites and specialties. This highly skilled role focuses on delivering superior patient care and service support by utilizing expert knowledge in advanced and technical examinations and treatments. As a senior-level medical assistant, the Multi-Site Sr. MA works under the direct supervision of Physicians, Advanced Practice Providers (APPs), or Registered Nurses to perform delegated medical assistant tasks with efficiency and precision. The position is key to ensuring smooth clinical operations by performing vital patient check-in and check-out functions, appointment scheduling, confirming medical necessity compliance, and verifying eligibility for care.

In addition to supporting clinical procedures such as examinations, diagnostic studies, treatment protocols, and dressing changes, the Multi-Site Sr. MA plays a significant role in patient service coordination. This includes assisting with pre-visit planning, documenting clinical care accurately in the electronic medical record system, and following up with patients to ensure adherence to recommended care plans. The position contributes to high standards of patient service by facilitating communication among patients, families, healthcare providers, and administrative teams, fostering a patient-focused and compassionate environment.

The Multi-Site Sr. MA is also integral to maintaining regulatory compliance with standards such as CLIA, HIPAA, and NCQA, ensuring patient data privacy and the highest quality of care. Operating as an EMR super-user and Hand Hygiene Validator, this role exemplifies leadership within the clinical setting by mentoring peers, exhibiting advanced clinical competencies, and proactively enhancing clinic workflows. While focused on clinical duties, this position also supports revenue cycle processes by performing registration, insurance verification, and other administrative functions to ensure timely and accurate claims submission. Candidates are expected to demonstrate excellent communication skills, a learning attitude, and proficiency in computer systems relevant to health care documentation and resource management.

Overall, this position at Houston Methodist offers a comprehensive, challenging, and rewarding opportunity for experienced medical assistants dedicated to making an impactful contribution in a multi-disciplinary, multi-location healthcare environment. It is well-suited for highly skilled individuals seeking to leverage their expertise in chronic disease management, specialty care, and patient service excellence within a prestigious and innovative academic medical center.