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Certified Medical Assistant - Pediatrics

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Relocation assistance
Commitment bonus

Job Description

Duke Health is a prestigious and comprehensive healthcare system renowned for its commitment to compassionate and innovative patient care. As a leader in medical excellence and research, Duke Health extends its influence across North Carolina, providing a full range of medical services through a vast network of hospitals, outpatient centers, and specialty clinics. Known for its cutting-edge facilities and dedication to community health, Duke Health is committed to advancing healthcare through collaboration, creativity, and inclusivity. The organization emphasizes providing exceptional care to patients and their families, ensuring that every clinical interaction transforms lives positively while fostering an environment of mutual respect and support among healthcare professionals. The system’s deep integration of research, education, and clinical practice allows it to deliver state-of-the-art treatments and contribute significantly to the medical field globally.

Duke Health Integrated Practice represents a key component of this comprehensive care network, comprising more than 110 primary and specialty outpatient clinics strategically located across the state. This division ensures that high-quality healthcare is accessible to diverse populations in urban and rural settings alike. The Integrated Practice plays a critical role in fulfilling Duke’s mission to enhance health outcomes by extending specialized, coordinated, and patient-centered services beyond the hospital setting.

The Medical Assistant, Certified position at Duke Health Integrated Practice, specifically at the Regional Pediatrics office in Sutton Station, offers an exceptional opportunity for healthcare professionals passionate about supporting patient care within a team-oriented environment. This role is integral to the primary care team and emphasizes both clinical and administrative responsibilities that ensure the smooth operation of the pediatric outpatient clinic. Medical Assistants are vital in bridging the gap between patients, families, and healthcare providers by delivering compassionate care, facilitating clinical procedures, and managing essential support functions.

This position offers a $7,500 commitment bonus and $2,000 relocation assistance for qualifying candidates, emphasizing Duke Health’s commitment to attracting skilled and dedicated professionals. The position is aligned with Duke Health’s values of inclusivity, excellence, and innovation, inviting candidates who thrive in dynamic settings and are motivated to contribute to the overall mission of advancing health together.

The Medical Assistant’s role is multifaceted, involving tasks such as obtaining patient histories, recording vital signs, preparing patients for examinations, assisting during clinical procedures, and performing basic laboratory tests. The role also requires administering medications under physician direction, managing sutures, and supporting patient education to promote understanding of health plans. On the administrative side, the Medical Assistant handles scheduling, patient check-in and check-out, managing referrals, updating medical records, processing billing, and coordinating communications with pharmacies and other healthcare services. These duties require a high degree of organization, clinical knowledge, and interpersonal skills.

Duke Health fosters a culture where diversity is valued and every team member's contributions are respected. The organization upholds equal opportunity employment policies and encourages professionals who share this dedication to join their community. This role provides not only a competitive salary and benefits package but also the career development and support typical of a leading healthcare institution. Candidates joining Duke can expect to engage in ongoing learning, collaborate within interdisciplinary teams, and work in a nurturing environment that prioritizes patient-centered care as well as employee well-being.

Job Requirements

  • High school diploma or GED
  • Graduation from an accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools strongly preferred
  • Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required with certification number and expiration date specified on resume
  • BLS certification required

Job Qualifications

  • Graduation from an accredited Medical Assistant program accredited by CAAHEP or ABHES strongly preferred
  • Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required
  • BLS certification required
  • High school diploma or GED

Job Duties

  • Take medical histories and record vital signs
  • explain treatment procedures to patients
  • prepare patients for examinations and procedures
  • assist medical and nursing staff during examinations and procedures
  • collect and prepare laboratory specimens
  • perform basic laboratory tests in the clinic or office
  • take electrocardiograms
  • remove sutures and staples
  • change sterile and non-sterile dressings
  • promote patient and family understanding of educational content and involvement in care plans
  • document in patient records
  • dispose of contaminated supplies
  • process instruments and sterilize medical equipment
  • telephone prescriptions to pharmacies
  • prepare and administer medications as directed by physicians
  • authorize drug refills as directed
  • greet patients
  • answer telephones
  • schedule appointments including arrivals in MaestroCare
  • check out patients
  • schedule referrals
  • arrange hospital admissions and laboratory services
  • update and file patient medical records
  • complete insurance forms
  • handle billing and bookkeeping including receiving copays and collections
  • correspond and order clinical and clerical supplies and forms
  • serve as liaison for clinic activities such as Joint Commission and falls
  • participate in clinic committees

Job Criteria

Experience

No experience required


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