Certified Medical Assistant (CMA) - Duke Primary Care Oxford

Durham, NC, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Relocation assistance

Professional development opportunities

Retirement Plan

Employee wellness programs

Job Description

Duke Health is a renowned healthcare system known for its commitment to providing compassionate and high-quality care that transforms the lives of patients, their families, and the wider community. Rooted in the values of innovation, excellence, and teamwork, Duke Health continuously strives to advance health together with its employees. With a focus on both clinical expertise and patient-centered service, Duke Health offers employees an opportunity to grow professionally in a supportive and collaborative environment. As part of its expansive network, Duke Primary Care serves central North Carolina with nearly 50 clinic locations, delivering comprehensive medical services including family, adolescent, internal medicine, pediatric, urgent, general, and virtual care. This wide range of services ensures that care is accessible and tailored to meet the diverse needs of the region's population.

The Certified Medical Assistant (CMA) role at Duke Primary Care Oxford presents a unique opportunity for those passionate about healthcare and patient support. Located at 1490 Williamsboro Street in Oxford, North Carolina, this clinic is dedicated to providing patient-centered outpatient care, emphasizing teamwork, continuity, and collaboration with specialist providers to offer quality care across all stages of life. The CMA functions as a crucial member of the interdisciplinary healthcare team, providing a blend of clinical and administrative support to ensure the smooth operation of the clinic and the delivery of exceptional care. Responsibilities include collecting medical histories, monitoring vital signs, preparing patients for examinations, assisting medical staff, performing basic lab tests, administering medications as directed, and managing medical records. Additionally, CMAs will handle appointment scheduling, patient check-ins and check-outs, billing tasks, and coordination of referrals and hospital admissions. Candidates who join Duke Primary Care Oxford benefit from working in a Magnet-designated health system, known for nursing excellence and quality patient care standards. Further, the organization offers relocation assistance and a community-focused work environment in the vibrant Triangle area. This role requires certification as a Medical Assistant before beginning the position, and eligible candidates can receive a $7,500 commitment bonus. Duke Primary Care Oxford operates from 7:30 AM to 5:00 PM, fostering a work-life balance for its employees. Choosing a career at Duke Primary Care means engaging in meaningful work that directly impacts the health and lives of individuals and families, supported by a respected and innovative healthcare leader.

Job Requirements

High school or GED graduation is required
Certified Medical Assistant certification is required prior to starting the position
must have at least 1 year of clinical experience for Level II roles, with Level I requiring no experience and Level III requiring 3 years
documentation showing completion of an accredited medical assistant program is strongly preferred
certification by approved medical assistant organizations is mandatory
BLS certification required
ability to lift heavy items
ability to assist with transporting patients
knowledge of infection control and safety measures
responsible for daily clinic administrative tasks
effective communication skills

Job Qualifications

Graduation from an accredited Medical Assistant program is strongly preferred
high school or GED graduation is required
certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA is required
Basic Life Support (BLS) certification is required
strong customer service skills
ability to follow oral and written instructions
knowledge of medical terminology
typing skills
ability to document and communicate information clearly
ability to independently seek resources and collaborate with others
knowledge of sterile techniques and patient care procedures
familiarity with routine and special patient treatments
understanding of sanitation and safety practices

Job Duties

Collect medical histories
monitor vital signs
explain treatments to patients
prepare patients for exams and procedures
assist medical staff
gather and prepare lab samples
conduct basic lab tests
perform EKGs
remove sutures and staples
change dressings
educate patients and families about care
document in medical records
dispose of contaminated supplies
process instruments
clean medical equipment
call in prescriptions
prepare and administer medications as instructed
handle prescription refills
perform other clinical tasks as assigned
greet patients
answer phone calls
schedule appointments including arrival in electronic health records
check out patients
handle referral scheduling
coordinate hospital admissions and lab services
update medical records
complete forms
manage billing tasks including receiving copays and collecting balances
handle correspondence
order medical supplies
assist with clinic activities such as Joint Commission or fall prevention efforts
participate in clinic committees