Central Production Retail & Catering Coordinator

Fort Collins, CO, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $64,000.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Tuition Assistance

Employee wellness programs

Professional Development

Job Description

Colorado State University (CSU) is a renowned public research university located in Fort Collins, Colorado, known for its commitment to teaching, research, and service. Housing & Dining Services (HDS) at CSU is one of the largest university departments responsible for managing university housing facilities and dining services, providing high-quality living and food experiences for students, staff, and visitors. HDS oversees various housing facilities, including residence halls, university apartments, and the Mountain Campus, facilitating a supportive and vibrant community environment on campus. CSU emphasizes collaborative workplace culture, work-life balance, and comprehensive employee benefits, fostering an environment where staff can thrive, grow, and make meaningful contributions to the university's mission.

The Central Production Retail & Catering Coordinator is a pivotal role within Residential Dining Services, specifically supporting the catering operations managed through the Central Production Kitchen. This role acts as a key customer-facing liaison by responding to retail and catering inquiries, assisting with event logistics, and ensuring seamless execution of catered events both on and offsite. The coordinator communicates regularly with clients through various channels including email, phone, and in-person meetings, handling essential administrative duties such as generating invoices and processing payments. Additionally, the role involves coordinating menu management and point-of-sale system processes, maintaining HACCP documentation to guarantee food safety, and aiding conference services. An important facet of this position is supervising the student staff, including up to four student managers, by overseeing onboarding, training, coaching, and performance feedback to enhance operational efficiency and service quality. The coordinator contributes to sustainability efforts, particularly the Ram Food Recovery program, and recommends improvements to operational procedures. This position requires the ability to manage multiple priorities, flexible working hours, including evenings and weekends, and mandates a valid US driver's license. The salary range for this position is $60,000 to $64,000, reflecting CSU's commitment to competitive compensation. Overall, this role supports the university’s commitment to exceptional service, sustainability, and community engagement within its dining and catering operations.

Job Requirements

Bachelor’s degree in Business Administration, Business Management, Restaurant/Hospitality Management or related field
or high school diploma/equivalent plus two years general clerical experience in catering operation
Demonstrated ability to coordinate multiple events simultaneously
Manage changing priorities
Maintain attention to detail
Ability to work flexible hours including early mornings, evenings, weekends, and event schedules
Valid US Driver’s License for at least 3 years
Pre-employment criminal background check
Essential services designation
On-call status
Ability to lift 50 pounds

Job Qualifications

Bachelor’s degree in Business Administration, Business Management, Restaurant/Hospitality Management or related field
or high school diploma/equivalent plus two years of general clerical experience in catering operation
Demonstrated ability to coordinate multiple events simultaneously, manage changing priorities, and maintain attention to detail
Ability to work flexible hours including early mornings, evenings, weekends, and event schedules as required for catering operations
Valid US Driver’s License for the last 3 years
Two years of experience in catering event planning and execution preferred
Experience with HACCP, ServSafe, or comparable food safety programs preferred
Proficiency in MS Word, Excel, and related administrative software systems preferred
Experience leading student or cross-functional teams with strong customer service skills preferred
Experience supporting sustainability initiatives such as composting, waste reduction, or similar efforts preferred

Job Duties

Serve as the first point of contact for the Central Production Retail and Catering operation, responding to customer inquiries and determining the best course of action
Provide onsite and offsite support for catered events, maintain historical records of event outcomes, and serve as liaison for summer dining conferences
Process catering invoices and payments, generate reports, place supply/food orders, and maintain food safety and quality-assurance records
Recommend updates to standard operating procedures for the Central Production facilities
Oversee student employees including up to four student managers and provide onboarding, training, coaching, and performance feedback
Support sustainability efforts such as Ram Food Recovery participation
Perform administrative support tasks, run unit errands, and participate in committees, meetings, and search processes as assigned
Other related duties as assigned