Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $30,887.99 - $36,284.98
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training opportunities
team environment
Job Description
Spinato's Pizzeria is a well-established restaurant known for its commitment to providing excellent food and outstanding customer service. As a popular dining destination, Spinato's Pizzeria has built a reputation for delicious, high-quality pizzas and an inviting atmosphere that guests love to return to. Our success is fueled by a dedicated team that values professionalism, efficiency, and a guest-first approach. Located in a busy area with a high volume of daily customers, we take pride in maintaining a smooth and welcoming environment for all guests. Our team members are the heart of our operations, ensuring every visitor experiences friendly service and... Show More
Job Requirements
- Must have a current food handler's card/certificate
- Must be able to provide proof of employment eligibility
- Must have open weekend night availability (Friday-Sunday 3pm-10pm)
- Must be able to pass a drug test
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or cashier role is an asset
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently under pressure
- Basic math and cash handling skills
- Familiarity with point of sale (POS) systems
- Friendly and professional demeanor
- Ability to follow instructions and work as part of a team
Job Duties
- Acknowledging and welcoming incoming guests
- Inputting orders at the counter
- Taking payment for To Go / Pick Up orders
- Retrieving food for To Go / Pick Up guests
- Communicating with kitchen about the status of paid orders
- Keeping track of “Paid Waiting” and “Paid To Go” guests
- Double checking all items (i.e. opening each box and bag) before giving an order to a guest
- Ensuring that guests who are picking up food have everything they need such as plates, napkins, and condiments
- Thanking and welcoming back all guests
- Directing guests to other parts of the restaurant such as the seater podium, bar, or restrooms
- Maintaining the cash drawer
- Backing up other FOH positions as needed
- Answering as many phone calls as possible
- Being sure to answer phone calls within 2 rings
- Staying within earshot of the phone at all times
- Prioritizing phone calls and politely placing guests on hold if needed
- Being courteous and using proper phone etiquette as outlined
- Taking orders quickly and accurately
- Paying special attention to complicated information like credit card numbers, delivery addresses, special instructions / notes, etc.
- Providing accurate promise times for Pick Up and Delivery orders
- Answering common guest questions
- Taking messages for management
- Backing up other FOH employees
Job Location
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