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Central Market (Preston Royal) Cake Decorator - Full time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

Central Market is a vibrant and established grocery store chain known for its commitment to offering the freshest and highest quality ingredients to its customers. Renowned for its diverse selection of specialty food items, fresh produce, gourmet products, and artisan baked goods, Central Market has established itself as a leader in the specialty food retail sector. The company prides itself on creating an exceptional shopping experience through unique product offerings, knowledgeable staff, and superior customer service. As a part of a larger retail family, Central Market focuses on supporting local producers and maintaining sustainability in its operations, thus combining customer satisfaction with environmental responsibility. Known for its distinctive market atmosphere and dedication to food education, it attracts a diverse clientele who appreciate quality and variety in their culinary choices.

The role of a Production Specialist at Central Market is pivotal to sustaining the store's reputation for excellence. This position requires an individual who is skilled in handling and preparing fresh products such as baked goods, deli items, and other specialty foods, ensuring they meet the highest standards before reaching the sales floor. The Production Specialist works under direct supervision, applying both basic and advanced culinary skills in various procedures including mixing, shaping, baking, wrapping, and stocking products. This role demands a strong attention to detail for quality control and sanitation, maintaining the organization of the storage areas, and faithfully executing the daily production schedule. The position requires flexibility since the Specialist must be available to work during days, evenings, weekends, and occasionally holidays, adapting to the needs of a dynamic retail environment.

Beyond product preparation, the Production Specialist is also involved in customer service tasks such as taking phone orders, answering product-related questions, and providing samples to enhance customer engagement. They assist in monitoring product quality and minimizing product shrinkage through accurate inventory and supply management, including ordering and receiving goods. Additionally, the Specialist is expected to use suggestive selling techniques to help maximize sales, contributing to the overall success of the department and store. This position offers an excellent opportunity for individuals passionate about food, customer service, and working in a fast-paced environment where the quality and presentation of products are paramount. Ideal candidates will have more than two years of related experience, preferably in a commercial production setting, and strong communication skills. Physical demands include the ability to lift moderately heavy loads and work flexible hours. Working as a Production Specialist at Central Market means being part of a team dedicated to culinary excellence and exceptional service, making it a rewarding career path for the right individual.

Job Requirements

  • 2 plus years 2-5 years of related experience
  • excellent interpersonal and communication skills
  • ability to handle stressful situations
  • good verbal and written communication skills
  • ability to inform customers about ingredients
  • values diversity
  • ability to lift and carry moderate to heavy loads (minimum of 50 lbs)
  • ability to work overnight and flexible schedules (days, evenings, weekends, and holidays)

Job Qualifications

  • 2 plus years 2-5 years of related experience
  • experience with commercial production preferred
  • excellent interpersonal and communication skills
  • ability to handle stressful situations
  • good verbal and written communication skills
  • ability to inform customers about ingredients
  • values diversity

Job Duties

  • mixing, shaping, baking, wrapping and stocking of products
  • ensures quality control of all product before sending to sales floor
  • maintains sanitation in the department
  • maintains organization of back storage, freezer, walk-in and production area
  • reads and executes daily production list
  • calculates figures and amounts such as weights, discounts, percentages and volumes
  • provides customer service such as answering questions and taking phone orders
  • assists in monitoring the quality of goods and monitors shrink
  • orders and receives products and supplies
  • maintains transfer records
  • preps, wraps, prices, sells, and stocks products continuously
  • demos or prepares customer samples for self-serve
  • provides superlative customer service
  • uses suggestive selling techniques to maximize sales

Job Criteria

Experience

Mid Level (3-7 years)


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