Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $1.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Short-term and long-term disability coverage
basic life insurance
Tuition Reimbursement Program
paid Volunteer Time Off
company holidays
Paid vacation
Sick Time
Job Description
Takeda Pharmaceuticals is a globally recognized biopharmaceutical company dedicated to transforming patient care through innovative specialty pharmaceuticals and best-in-class patient support programs. Known for its commitment to advancing healthcare, Takeda has been certified as a Global Top Employer, reflecting its focus on fostering an inclusive and collaborative workplace where employees are encouraged to grow, innovate, and deliver excellence. The company’s mission is to provide Better Health and a Brighter Future to people around the world by addressing unmet medical needs, especially in rare diseases. Takeda’s operations emphasize integrity, respect, and continuous improvement, making it a workplace where employees feel valued... Show More
Job Requirements
- High school diploma or equivalent
- Ability to walk and/or stand for entire work shift
- Willingness to work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
- Ability to lift 1 to 5 lbs and occasional lifting of materials up to 32 lbs and rarely 50 lbs
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1)
- 1 or more years minimum experience working in a customer or patient facing role
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year experience working in a customer or patient facing role
- Strong customer service and communication skills
- Ability to use basic computer software
- Detail oriented
- Ability to work effectively in a fast paced environment
- Team player with a positive attitude
Job Duties
- Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
- Assist donors with appointments
- Create or pull donor record files
- Provide customer service to donors (external) and fellow employees (internal)
- Maintain orderly filing system, purging records
- Report to center management team in identifying operational opportunities for continuous improvement
- Initiate changes to center processes through use of company approved procedures
Job Location
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