CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a premier sales and marketing agency specializing in executing top-tier product demonstration events primarily for Costco, one of the leading club retailers in North America. As the preferred in-house event marketing provider to Costco, CDS delivers exceptional person-to-person marketing services that drive product awareness and sales for both Costco and its vendor clients. With a reputation built on reliability, professionalism, and innovative marketing techniques, CDS plays a crucial role in bridging the gap between manufacturers and retail consumers, ensuring the best products reach targeted audiences effectively.

CDS operates across various trade channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. Their comprehensive marketing strategies encompass outsourced sales, merchandising, category management, and promotional services tailored to meet dynamic market needs. The company upholds a strong commitment to corporate governance, operational excellence, and customer satisfaction, which underscores its leadership in the event marketing space.

The Event Manager role at CDS is a full-time position with a set schedule from Tuesday to Saturday, 8:30 AM to 5:30 PM, though these hours may occasionally vary based on operational requirements. The position offers a competitive compensation package, including full medical, dental, vision, and life insurance benefits, short and long-term disability coverage, a 401(k) plan, and generous paid time off, fostering a healthy work-life balance for employees.

This vital role involves recruiting, hiring, training, and supervising a team of in-store Product Demonstrators who present products to Costco members in a professional, engaging manner. The Event Manager is responsible for overseeing the entire product demonstration process, from preparation to presentation, ensuring compliance with food safety and sanitation standards when relevant. A key component of the role is maintaining clear and effective communication between warehouse managers, vendors, and Product Demonstrators to guarantee seamless event execution.

Additionally, the Event Manager will participate in new Costco location grand openings, supporting successful event launches. This position requires strong leadership, excellent communication skills, attention to detail, and the ability to adapt in a fast-paced retail environment. The manager must be adept at leading high-performing teams, exercising independent judgment, and coaching employees to reach their full potential. Expertise in balancing strategy, sales activation, operational costs, and labor hours is essential for meeting defined revenue and net income objectives.

Success in this role also includes collaborating with District Managers to evaluate event performance metrics and adjusting tactics accordingly to optimize sales and enhance customer loyalty. The physical demands of the position include standing for long periods, lifting up to 50 pounds, and working in various temperature conditions, including refrigerated and freezer environments. Travel and driving are also part of the job responsibilities.

Overall, the Event Manager at CDS is a dynamic leadership role that offers the opportunity to be part of a vibrant team dedicated to delivering outstanding product demonstration services in partnership with one of the most respected retail giants in North America. This position is not only critical to the company’s success but also offers professional growth within a supportive and benefits-rich environment. Prospective applicants who are motivated, detail-oriented, and customer-focused are encouraged to apply to join the CDS family and contribute to delivering excellence in event marketing.