CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a premier event marketing agency specializing in person-to-person marketing services tailored specifically to the needs of Costco, one of North America's leading wholesale club retailers. CDS has established itself as the preferred in-house event marketing provider to Costco, delivering outstanding product demonstration experiences that drive sales and elevate brand presence within the retail environment. With a strong commitment to excellence, CDS bridges the gap between manufacturers and retailers, ensuring consumers get access to top-tier products through engaging and informative demonstrations.

CDS prides itself on its dynamic event management team that plays a vital role in orchestrating product demonstrations at Costco stores across the country. The company fosters a culture of collaboration and innovation, continuously adapting strategies to meet both client expectations and consumer demands. Offering a full-time role with a set schedule primarily from Tuesday to Saturday, CDS ensures employees enjoy a healthy work-life balance along with comprehensive benefits including medical, dental, vision, life insurance, short and long-term disability coverage, a 401(k) plan, and generous paid time off.

The Event Manager role at CDS is a critical leadership position responsible for recruiting, hiring, and supervising in-store product demonstrators. This role demands strong communication and organizational skills to coordinate effectively with warehouse managers, vendors, and product demonstrators. The Event Manager oversees product preparation and presentation, ensuring compliance with food safety and sanitation standards. They lead the training of demonstrators to provide excellent customer service and flawless product demonstrations that captivate Club members and boost sales.

In addition to day-to-day leadership responsibilities, the Event Manager participates in grand opening events for new Costco locations, demonstrating the company’s commitment to successful market expansion. This position requires the ability to independently guide teams while managing multiple priorities in a fast-paced environment. Emphasis is placed on strong leadership capabilities with a proven ability to coach, mentor, and develop part-time staff members.

Beyond the immediate supervision of demonstrators, the Event Manager collaborates closely with District Managers to evaluate event performance metrics, including execution rates, sales performance, labor hours, and operational costs. They utilize these insights to adjust strategies and optimize event outcomes to meet revenue and profitability targets. The role also involves supporting corporate governance frameworks, ensuring that policies and procedures are upheld consistently across all events.

Candidates for this position should ideally possess an Associate’s degree or equivalent experience, with preference given to individuals holding a Bachelor’s degree in marketing, business administration, or a related field. A minimum of three to five years of relevant experience in client-side branded consumer-packaged goods companies or a mixture of supplier-side and client-side roles is preferred. Strong skills in independent work, delegation, training, communication, adaptability, client relationship management, and basic computer proficiency are essential. Certification as a NEHA Professional Food Handler is required to ensure all product handling and food demonstrations meet industry safety standards.

The physical demands of this role are significant and include activities such as lifting up to 50 pounds, standing for extended periods, cooking or handling food for demonstrations, and working in refrigerated or freezer areas when necessary. Travel and driving are also required. The company emphasizes safety and proper procedures throughout all operational activities.

CDS values diversity and provides equal opportunity employment. The company is committed to making reasonable accommodations for individuals with disabilities and fostering an inclusive work environment. This role offers an exciting opportunity to join a leader in the event marketing industry, contributing to impactful brand experiences for clients and engaging retail shoppers in meaningful product interactions.