CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a premier event marketing agency specializing in in-store product demonstrations and consumer engagement for major retailers, most notably Costco. As the preferred in-house event marketing provider for Costco, CDS has established itself as a leader in delivering person-to-person marketing services that drive sales and enhance the retail experience. The company operates across North America and provides a range of marketing services, including outsourced sales, merchandising, and category management to manufacturers, suppliers, and producers of food products and consumer packaged goods. CDS prides itself on bridging the gap between manufacturers and retailers, ensuring consumers have access to top-quality products through effective marketing strategies and live product activations.

The full-time Event Manager role at CDS is a vital position responsible for the recruitment, hiring, training, and supervision of in-store Product Demonstrators who showcase products directly to customers. This position is essential in guaranteeing that product presentations are prepared and delivered to the highest standards, including strict adherence to food safety and sanitation guidelines. The Event Manager acts as a communication link between warehouse managers, vendors, and product demonstrators, facilitating smooth operations and providing excellent service to all Club members. Additionally, the role involves supporting new store grand openings by coordinating events and ensuring successful demonstrations. This position operates on a set schedule from Tuesday to Saturday, typically 8:30 AM to 5:30 PM, though hours may vary based on needs. The role offers a comprehensive benefits package including medical, dental, vision, life insurance, short and long-term disability, a 401(k) plan, and generous paid time off, supporting the work-life balance of team members.

In this role, the Event Manager will lead teams of part-time staff, emphasizing leadership, coaching, and performance management. The incumbent is expected to maintain operational excellence by managing various event performance metrics like sales outcomes, labor hours, and operational costs. Collaboration with District Managers and other stakeholders is key to making data-driven adjustments and achieving revenue and net income goals. The Event Manager must be detail-oriented, adaptable, and capable of working in fast-paced retail environments. Physical demands include lifting up to 50 pounds, standing for long periods, and working in temperature-controlled areas such as refrigerated or freezer sections. Travel and driving are also part of the job requirements. Candidates must hold a high school diploma or equivalent, with preferred higher education in marketing, business administration, or related fields, along with 3 to 5 years of relevant industry experience. A NEHA Professional Food Handler Certification is required.

This position promises a dynamic work environment where leadership skills, customer service excellence, and operational effectiveness converge to create memorable in-store experiences that boost brand visibility and sales. CDS is committed to equal opportunity employment and provides reasonable accommodations for disabilities, ensuring an inclusive workplace. Join CDS as an Event Manager to contribute to the success of high-impact marketing events that shape consumer choices and company growth.