CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a leading event marketing agency specializing in providing in-store product demonstration services, exclusively partnered with Costco, one of the largest wholesale club operators in the world. CDS prides itself on delivering best-in-class person-to-person marketing services, bridging the connection between manufacturers, suppliers, and consumers. With a robust presence throughout North America, CDS drives sales for some of the most recognized consumer packaged goods and food product brands by offering unique experiential marketing solutions that encourage product trial and increase consumer engagement. The company is committed to excellence in service delivery, helping vendors penetrate Costco's expansive market footprint more effectively through strategic event management and superior customer service. As the preferred in-house event marketing provider to Costco, CDS fosters strong collaborative relationships with its clients and Costco’s management teams, ensuring every product demonstration event is meticulously planned and executed for maximum impact and customer satisfaction.

The Event Manager role at CDS is a full-time position responsible for recruitment, hiring, and supervision of in-store Product Demonstrators who serve as the face of various product brands presented to Costco club members. This role requires leadership in training and coaching staff to ensure exemplary product presentations aligned with food safety and sanitation standards. The manager will coordinate closely with warehouse managers, vendors, and product demonstration teams to facilitate seamless operations from product preparation through final presentation. Additionally, this role will be actively involved in new Costco location grand openings, providing crucial event management support to guarantee successful launches. The position runs on a set schedule typically from Tuesday through Saturday, 8:30 AM to 5:30 PM, with some variation depending on event needs, underscoring a commitment to work-life balance for employees.

Beyond operational duties, this role encompasses strategic responsibilities such as evaluating event performance metrics including sales results, labor efficiency, and operational costs in collaboration with district management. The Event Manager must demonstrate supervisory skills in hiring, training, guiding, and developing part-time demonstration staff while maintaining strong communication channels with all stakeholders across the supply and retail chain. Essential skills for success include excellent verbal and written communication, leadership, independent judgment, flexibility, and the ability to thrive in a fast-paced environment. A background in retail, hospitality, or food environments combined with certifications like the NEHA Professional Food Handler Certification is highly valued.

CDS offers a competitive full-time benefits package including medical, dental, vision, life insurance, short and long-term disability, a 401(k) retirement plan, and generous paid time off. Employees benefit from a supportive culture that values professional development and values a healthy work-life balance. Joining CDS means becoming part of a dynamic team driving innovative marketing strategies while fostering growth for top consumer brands and ensuring excellent customer experiences at Costco clubs across the continent.