
CDS Full Time Event Manager - Product Demonstration
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,000.00 - $63,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off
Job Description
Club Demonstration Services (CDS) is a premier marketing and sales agency specializing in the provision of in-store product demonstration services, primarily for Costco. CDS is widely recognized as the preferred in-house event marketing provider to Costco, offering the best person-to-person marketing services in the industry. This company bridges the gap between manufacturers and retailers by delivering consumer products directly to club members through engaging and informative demonstrations. With its strong industry presence, CDS plays a pivotal role in driving sales for both its clients and Costco by enhancing consumers' shopping experiences. The company services a diverse array of trade channels, including grocery, mass merchandise, specialty stores, convenience outlets, drug stores, dollar stores, club stores, hardware stores, consumer electronics, and home centers, thus ensuring wide market coverage and strong industry connections. As a company, CDS is committed to maintaining high standards of service and professionalism, emphasizing quality, reliability, and customer satisfaction in every event or demonstration conducted.
The Event Manager role at CDS is a full-time position with a set weekly schedule from Tuesday to Saturday, typically from 8:30 AM to 5:30 PM, though hours may vary based on operational needs. This role is crucial within the organization, as the Event Manager oversees the recruitment, hiring, and supervision of in-store Product Demonstrators, ensuring they are well-trained and provide excellent service to Costco club members. The role demands a highly organized and detail-oriented individual who can effectively manage various aspects of the demonstration process including product preparation, presentation, and maintaining food safety standards. Communication skills are essential in this position, as the Event Manager serves as a vital link between warehouse managers, vendors, and the product demonstrators in the field. The position also involves active participation in the grand openings of new store locations, contributing to the successful launch and marketing of products during these events. In this dynamic role, managing and developing a team, overseeing operational details, and fostering strong vendor relationships are critical components. Furthermore, the company offers a comprehensive benefits package including medical, dental, vision, and life insurance, as well as short and long-term disability coverage and a 401(k) retirement plan, complemented by generous paid time off, promoting work-life balance and employee well-being. This role is ideal for a professional eager to contribute to a successful marketing team and grow within a leader in event marketing services.
The Event Manager role at CDS is a full-time position with a set weekly schedule from Tuesday to Saturday, typically from 8:30 AM to 5:30 PM, though hours may vary based on operational needs. This role is crucial within the organization, as the Event Manager oversees the recruitment, hiring, and supervision of in-store Product Demonstrators, ensuring they are well-trained and provide excellent service to Costco club members. The role demands a highly organized and detail-oriented individual who can effectively manage various aspects of the demonstration process including product preparation, presentation, and maintaining food safety standards. Communication skills are essential in this position, as the Event Manager serves as a vital link between warehouse managers, vendors, and the product demonstrators in the field. The position also involves active participation in the grand openings of new store locations, contributing to the successful launch and marketing of products during these events. In this dynamic role, managing and developing a team, overseeing operational details, and fostering strong vendor relationships are critical components. Furthermore, the company offers a comprehensive benefits package including medical, dental, vision, and life insurance, as well as short and long-term disability coverage and a 401(k) retirement plan, complemented by generous paid time off, promoting work-life balance and employee well-being. This role is ideal for a professional eager to contribute to a successful marketing team and grow within a leader in event marketing services.
Job Requirements
- High school education or equivalent
- Two to four years of related experience in retail, hospitality, or food environments
- Detail oriented with excellent leadership and communication skills
- Proven ability to lead well performing teams
- Ability to exercise independent judgement
- Able to coach and counsel employees, take correct measures as needed
- Flexibility and ability to work in a fast paced environment
Job Qualifications
- Associate's Degree or equivalent experience
- Bachelor's Degree or equivalent experience preferred
- 3-5 years of experience in a client-side, branded, consumer-packaged goods company or a combination of supplier-side and client-side experience
- Ability to work independently and prioritize with minimal supervision to meet deadlines
- Supervising skills including delegating responsibility, training and evaluating performance
- Excellent written and verbal communication skills
- Flexible and adaptable to changes in projects or business environment
- Track record of building and maintaining customer/client relationships
- Ability to direct, lead and develop people
- Basic computer skills including Microsoft Word, PowerPoint, Excel, Access, Outlook and web browsers
- NEHA Professional Food Handler Certification required
Job Duties
- Recruit, train and hire part-time staff
- Oversee product preparation and presentation, including food safety and sanitation
- Train Product Demonstrators in demonstration preparation and excellent customer services
- Communicate between multiple managers, vendors and demonstrators
- Participate in new location grand openings as required
- Direct all activities engaged in successful events, promotion and sales of vendor products
- Communicate strategies and tactics to achieve sales, service and operational excellence
- Support the maintenance and ongoing development of corporate governance framework, policies and procedures
- Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary
- Achieve defined revenue and net income objectives through sales activation, strategy and expense management
- Optimize customer satisfaction and loyalty through improved operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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