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CDS Full Time Event Manager - Product Demonstration

Wilmington, DE, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,900.00 - $76,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off

Job Description

Club Demonstration Services (CDS) is a leading event marketing and sales agency dedicated to providing exceptional person-to-person marketing services primarily to Costco. As the preferred in-house event marketing provider to Costco, CDS specializes in outsourced sales, merchandising, category management, and marketing services for manufacturers, suppliers, and producers of food products and consumer packaged goods. CDS bridges the gap between manufacturers and retailers, effectively promoting and driving sales for both customers and Costco across a variety of retail channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers.

The company is committed to delivering top-tier in-store product demonstrations and event management services that enhance product visibility and customer engagement. CDS supports the retailer’s operations by overseeing events, promotions, and sales, ensuring that these marketing efforts translate into increased revenue and customer satisfaction. The company’s holistic approach combines strategic planning, operational excellence, and a strong emphasis on compliance with corporate governance, safety, and sanitation standards.

The Event Manager role at CDS is a full-time position pivotal to the success of CDS's product demonstration program. This role entails recruiting, hiring, and managing a team of part-time product demonstrators who operate within Costco stores. The Event Manager is responsible for the comprehensive oversight of the product preparation and presentation process, emphasizing food safety and sanitation. Strong leadership and communication skills are essential as this position requires continuous coordination among warehouse managers, vendors, demonstrators, and other stakeholders to ensure smooth event execution.

Additionally, the Event Manager plays a critical role in training product demonstrators to maintain high standards of customer service and effective demonstration techniques to maximize product appeal. This includes delivering excellent service to Costco members and participating in grand openings of new Costco locations, thereby expanding the reach of CDS's marketing efforts.

This position offers a structured work schedule, typically from Tuesday to Saturday, 8:30 AM to 5:30 PM, with some flexibility depending on operational needs. CDS prioritizes work-life balance and provides comprehensive full-time benefits, including medical, dental, vision, and life insurance, short and long-term disability coverage, a 401(k) retirement plan, and generous paid time off. These benefits reflect CDS's commitment to supporting its employees' well-being and professional growth.

The Event Manager is integral to driving definitions of success by directing event activities, communicating strategies to achieve sales and operational excellence, and continuously evaluating event performance in collaboration with district management. This role demands a proactive mindset, adaptability in a fast-paced retail environment, and the ability to lead, coach, and counsel staff effectively. The Event Manager's success directly impacts CDS's ability to fulfill its promise of delivering exceptional marketing services that benefit manufacturers, retailers, and consumers alike.

Job Requirements

  • High school education or equivalent
  • Two to four years of related experience in retail, hospitality or food environments
  • Detail oriented with excellent leadership and communication skills
  • Proven ability to lead well performing teams
  • Ability to exercise independent judgement
  • Able to coach and counsel employees and take corrective measures
  • Flexibility and ability to work in a fast paced environment

Job Qualifications

  • Associate's Degree or equivalent experience
  • Bachelor's Degree or equivalent experience preferred
  • 3-5 years experience in branded, consumer-packaged goods or related sales and marketing
  • Ability to work independently and prioritize
  • Supervising and leadership skills including delegating responsibility and evaluating performance
  • Excellent written and verbal communication skills
  • Flexible and adaptable to change
  • Track record of building and maintaining customer/client relationships
  • Basic computer skills including Microsoft Office
  • NEHA Professional Food Handler Certification

Job Duties

  • Recruit, train and hire part-time staff
  • Oversee product preparation and presentation, including food safety and sanitation
  • Train product demonstrators in demonstration preparation and excellent customer services
  • Communicate between multiple managers, vendors and demonstrators
  • Participate in new location grand openings as required
  • Direct all activities engaged in successful events, promotion and sales of vendor products
  • Collaborate with District Manager to evaluate event performance metrics and make adjustments

Job Criteria

Experience

Mid Level (3-7 years)


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