CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a specialized event marketing agency that serves as the preferred in-house event marketing provider to Costco. Known for delivering exceptional person-to-person marketing services, CDS drives sales and enhances the customer experience for both their clients and Costco members. With a deep commitment to quality, CDS manages product demonstrations with precision and professionalism, engaging customers directly in-store and contributing to the success of product launches and promotions. The company’s focus on outstanding service and operational excellence places it at the forefront of the event marketing industry, particularly within the retail space that includes grocery, mass merchandise, convenience, specialty, and club channels. CDS has established itself as a leader in outsourced sales, merchandising, category management, and marketing services, bridging the gap between manufacturers and retailers to provide consumers with the best products available in the marketplace today.

The Event Manager role at CDS is a full-time position that requires a dedicated professional to lead the recruitment, hiring, and supervision of in-store Product Demonstrators. The Event Manager will play a critical role in ensuring that all product demonstrations meet the highest standards of presentation, food safety, and customer service. This individual will oversee product preparation, coordinate training efforts, and maintain effective communication between warehouse managers, vendors, and in-store staff. Responsibilities also include participating in grand openings for new locations, which requires excellent organizational skills and the ability to manage complex events in dynamic environments. The position offers a structured work schedule from Tuesday to Saturday, 8:30 AM to 5:30 PM, with some flexibility as business needs dictate. Also, CDS provides comprehensive benefits including medical, dental, vision, life insurance, short and long-term disability coverage, a 401(k) plan, and generous paid time off, supporting a healthy work-life balance for employees.

Responsibilities extend beyond staff management to include directing all activities involved in successful promotional events and vendor product sales. The Event Manager will communicate strategic goals and tactics to meet sales and operational objectives, support corporate governance frameworks, and collaborate closely with district management to analyze event performance metrics such as execution rates, sales productivity, labor utilization, and cost management. The role requires someone capable of making data-driven decisions to optimize operational efficiency and customer satisfaction, ensuring alignment with CDS's commitment to excellence. Strong leadership skills are essential, as the Event Manager will hire, train, coach, and develop their team using company resources and processes. This position reports directly to senior leadership and does not have indirect reports but holds significant responsibility for the performance and growth of the Product Demonstrator staff. Ideal candidates bring a blend of retail, hospitality, or food service industry experience, combined with excellent communication and independent judgment skills. The successful candidate will thrive in a fast-paced, detail-oriented environment, demonstrating flexibility, adaptability, and a proven track record of managing high-performing teams with a customer-first approach.