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CDS Full Time Event Manager - Product Demonstration

Jacksonville, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $63,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off

Job Description

Club Demonstration Services (CDS) is a leading event marketing and merchandising company specializing in providing in-store product demonstration services, primarily partner to Costco. CDS has established itself as the preferred in-house event marketing provider to Costco, delivering exceptional person-to-person marketing that drives sales and customer engagement. CDS operates as a full-time employment opportunity, offering a set schedule of Tuesday to Saturday, 8:30 AM to 5:30 PM, with some flexibility based on operational needs. The company places a strong emphasis on work-life balance and provides comprehensive benefits such as medical, dental, vision, life insurance, short and long-term disability, a 401(k) plan, and generous paid time off. This makes CDS not only a company that values professional growth but also the well-being of its employees.

The role of Event Manager at CDS is pivotal within the organization’s structure, focusing on recruitment, hiring, and supervision of part-time in-store Product Demonstrators. The manager is responsible for overseeing product preparation and presentation, ensuring adherence to food safety and sanitation standards. This position requires a dynamic leader with excellent communication skills, tasked with bridging communication among warehouse managers, vendors, and the demonstrators themselves. The Event Manager will play an integral role during new location grand openings, managing events that showcase products effectively to Costco members. The role is both strategic and hands-on, requiring the ability to direct event operations, execute sales activations, and optimize customer satisfaction. Collaboration with district managers to analyze event metrics like sales performance, labor hours, and operational costs is also essential for iterative improvements.

Additionally, the Event Manager will be expected to support the development of corporate governance frameworks, policies, and procedures to ensure consistent service quality and compliance across all events. This position demands a detail-oriented approach, a capability to lead teams effectively, and the flexibility to work in a fast-paced environment. Demonstrated leadership experience and the ability to coach and develop employees are critical for success. The physical demands of the job include standing for long periods, lifting up to 50 pounds, working in refrigerated sections, and occasional travel. The role offers a unique opportunity to engage directly in the retail environment, contributing significantly to the success of CDS and its clients, while advancing one’s career in the sales and marketing industry.

Job Requirements

  • High school education or equivalent
  • two to four years of related experience in retail, hospitality, or food environments
  • detail oriented with excellent leadership and communication skills
  • proven ability to lead well performing teams
  • ability to exercise independent judgement
  • able to coach and counsel employees, take correct measures as needs
  • flexibility and ability to work in a fast paced environment

Job Qualifications

  • Associate's degree or equivalent experience
  • bachelor's degree or equivalent experience preferred
  • 3-5 years of experience in client-side branded consumer-packaged goods or supplier-side and client-side experience
  • excellent written and verbal communication skills
  • ability to work independently and prioritize with minimal supervision
  • supervising skills including delegating responsibility, training and evaluating performance
  • flexible and adaptable to changing business environments
  • track record of building and maintaining customer/client relationships
  • ability to direct, lead, and develop people
  • basic computer skills including Microsoft Word, PowerPoint, Excel, Access, Outlook and web browsers
  • NEHA professional food handler certification required

Job Duties

  • Recruit, train and hire part-time staff
  • oversee product preparation and presentation, including food safety and sanitation
  • train product demonstrators in demonstration preparation and excellent customer services
  • communicate between multiple managers, vendors and demonstrators
  • participate in new location grand openings as required
  • direct all activities engaged in successful events, promotion and sales of vendor products
  • communicate strategies and tactics to achieve sales, service and operational excellence

Job Criteria

Experience

Mid Level (3-7 years)


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