
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Company-paid Life Insurance
company-paid disability insurance
flexible schedules
Job Description
Stancato's Famiglia is a vibrant and dynamic hospitality company specializing in crafting unforgettable catering and private event experiences. Established with a passion for excellence, this company focuses on delivering exceptional service and top-notch culinary delights, ensuring every event is memorable for their guests. Known for its commitment to a familial work culture, Stancato's Famiglia values teamwork, passion, and dedication, making it an ideal workplace for individuals who want to contribute to a thriving hospitality environment while growing their careers. The company's dedication to its staff is evident in the competitive pay, flexible scheduling options, and comprehensive benefits package that supports employees' health and financial well-being.
The role of Office Staff within the Office Department, reporting directly to the Owner or Office Manager, is an integral part of the Stancato's Famiglia team. This position is primarily focused on coordinating catering and private events with precision and care. The Office Staff member will orchestrate every detail of the events from menu planning and portion control to booking and managing private events in banquet rooms. This role involves direct communication with guests to respond to inquiries, manage dining room reservations, and handle special requests with attention to detail. The ideal candidate will thrive in a fast-paced, team-oriented environment and possess a keen ability to adapt and stay organized under pressure.
Beyond event coordination, the Office Staff is responsible for supervising team members, ensuring smooth execution of events, and mentoring new staff. The position requires familiarity with menus, safety protocols, and communication skills to maintain a well-synchronized team operation. Physical demands also include standing, walking, and occasionally lifting up to 50 pounds, reflecting the active nature of the work environment. This role offers hands-on training opportunities, competitive pay including overtime, and flexible schedules that can accommodate full-time or part-time availability. Full-time employees will enjoy a range of benefits such as 401(k) with company match, health, dental, and vision insurance, and company-paid life and disability insurance. If you are organized, motivated, and passionate about creating exceptional events, this opportunity at Stancato's Famiglia allows you to grow your skills and be part of a familia that celebrates your energy and dedication.
The role of Office Staff within the Office Department, reporting directly to the Owner or Office Manager, is an integral part of the Stancato's Famiglia team. This position is primarily focused on coordinating catering and private events with precision and care. The Office Staff member will orchestrate every detail of the events from menu planning and portion control to booking and managing private events in banquet rooms. This role involves direct communication with guests to respond to inquiries, manage dining room reservations, and handle special requests with attention to detail. The ideal candidate will thrive in a fast-paced, team-oriented environment and possess a keen ability to adapt and stay organized under pressure.
Beyond event coordination, the Office Staff is responsible for supervising team members, ensuring smooth execution of events, and mentoring new staff. The position requires familiarity with menus, safety protocols, and communication skills to maintain a well-synchronized team operation. Physical demands also include standing, walking, and occasionally lifting up to 50 pounds, reflecting the active nature of the work environment. This role offers hands-on training opportunities, competitive pay including overtime, and flexible schedules that can accommodate full-time or part-time availability. Full-time employees will enjoy a range of benefits such as 401(k) with company match, health, dental, and vision insurance, and company-paid life and disability insurance. If you are organized, motivated, and passionate about creating exceptional events, this opportunity at Stancato's Famiglia allows you to grow your skills and be part of a familia that celebrates your energy and dedication.
Job Requirements
- A college certificate, 2-4 years of hospitality experience, or a combination of both
- Self-motivated and highly organized
- Ability to stay calm under pressure and manage challenges effectively
- Passion for detail and commitment to timely task completion
- Physical ability to stand, walk, stoop, kneel, and lift up to 50 pounds
- Sharp close-up, color, and focus vision
- Excellent communication and interpersonal skills
Job Qualifications
- College certificate or equivalent hospitality education
- 2-4 years of experience in hospitality or event coordination
- Strong communication skills for guest interaction and team collaboration
- Ability to stay organized and manage multiple tasks in a fast-paced environment
- Proficiency with phone systems, computers, and relevant software
- Demonstrated attention to detail and commitment to quality
- Ability to remain calm under pressure and solve problems efficiently
Job Duties
- Plan and execute flawless catering orders, mastering menus, portions, delivery logistics, and driver coordination
- Book and manage private events in banquet rooms, ensuring every detail from menus to special requests is perfect
- Handle dining room reservations for parties, managing special requests and deposits with precision
- Respond to guest inquiries via phone or email with warmth, speed, and expertise
- Advise guests on menus, allergies, diets, and customization to enhance their experience
- Communicate updates to team members and mentor staff on event procedures
- Perform additional tasks as needed to support event operations and team success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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