Catering Supervisor - Texas State University

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily in 15 countries. Known for its commitment to service and purpose, Aramark emphasizes delivering high-quality experiences to clients while fostering an inclusive and supportive workplace. The company’s mission is deeply rooted in service excellence and a dedication to making a positive impact on communities, partners, and the planet. Aramark values all employees equally and embraces diversity, ensuring equal employment opportunities without discrimination based on race, gender, age, or other protected characteristics. They are also committed to the development and growth of their workforce by providing an environment that fuels passion, encourages professional development, and supports career advancement. This culture creates a workplace where individuals can expand their skills, take on new challenges, and find a true sense of belonging.

The Hourly Supervisor role at Aramark is a critical position focused on enhancing the profitability and operational efficiency of the business. This position ensures that operations run smoothly by maintaining the highest standards of customer service, safety, sanitation, quality, and consistency. The supervisor plays a proactive role in driving sales growth while carefully managing costs through effective labor and resource control. Key responsibilities include supervising daily staffing levels to optimize productivity and labor expenses, auditing service quality, and ensuring adherence to established operational standards and tracking procedures. The supervisor also fosters teamwork and positive employee relations, managing day-to-day employee matters with professionalism and aligning actions with Aramark’s policies and procedures. They support the implementation of training programs geared towards skill development to improve guest service, enhance morale, and boost revenue.

Additionally, the role involves assisting with employee performance evaluations and managing attendance procedures to ensure compliance with company standards. The Hourly Supervisor is pivotal in maintaining a safe and healthy work environment by enforcing safety guidelines and sanitation protocols. The position may involve physical activities such as lifting, bending, and standing for extended periods, and it requires the use of uniforms and Personal Protective Equipment (PPE) as necessary. This role offers a dynamic work environment where employees are encouraged to develop new skills and adapt to evolving responsibilities, contributing significantly to the success of Aramark and the satisfaction of its customers.