Catering Supervisor, American Family Field

Delaware North is a well-established global hospitality and food service company with over 100 years of history and a family-owned legacy. The company delivers exceptional concession and premium dining experiences at various iconic locations, including sports arenas, national parks, casinos, hotels, and retail spaces. In Milwaukee, Wisconsin, Delaware North operates the food and beverage services at the American Family Field, the home stadium of the Milwaukee Brewers since 1970, which seats approximately 41,900 fans. This location includes managing concession outlets, premium suites, all-inclusive clubs, and specialty venues such as J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. Committed to leveraging local flavors and culinary partnerships, Delaware North seeks to provide memorable guest experiences by blending Milwaukee staples with top-tier hospitality.

The role of Catering Supervisor is a seasonal position based at American Family Field. It offers an hourly wage of $15.00 to $18.00 and focuses on overseeing the catering operations during events to ensure service excellence. As a Catering Supervisor, you will be working directly under the department manager’s supervision to coordinate and manage all facets of catering for a variety of events. This involves leading and training catering team members, monitoring event setup and breakdown, enforcing safety and sanitation standards, and maintaining the high-quality presentation of food and beverage offerings. The role is hands-on, requiring active leadership and a proactive approach to problem-solving and guest satisfaction. The supervisor also ensures responsible alcohol service in accordance with the city’s bartending regulations and addresses guest inquiries or complaints professionally.

The position demands strong organizational and leadership skills paired with the ability to work efficiently and courteously in a fast-paced, dynamic environment typical of sports and entertainment venues. You will conduct walkthroughs of event spaces to verify readiness and compliance with company standards, oversee inventory and stocking procedures, and communicate effectively with guests, management, and team members. The Catering Supervisor role is essential in delivering seamless event experiences that highlight Delaware North’s commitment to hospitality. This is an excellent opportunity for individuals with a background in hotel, restaurant, or catering service who aspire to develop their leadership skills in a vibrant sports and entertainment setting. The company values employee growth and offers various training and development opportunities along with other career benefits, ensuring that team members feel supported personally and professionally throughout their employment.