Catering Supervisor, American Family Field

Delaware North is a renowned global hospitality and food service company with a rich legacy spanning over 100 years. As a family-owned business, Delaware North takes pride in delivering exceptional guest experiences across a variety of iconic venues and locations, including sports arenas, national parks, casinos, hotels, and restaurants. At American Family Field in Milwaukee, Wisconsin, home to the Milwaukee Brewers since 1970, Delaware North operates concessions and premium dining services. These include concession outlets, suites, all-inclusive areas, clubs, and J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The company emphasizes partnerships with local vendors to incorporate Milwaukee's culinary staples and flavors into its food and beverage offerings, ensuring guests enjoy both high-quality service and a genuine taste of the region.

Delaware North is committed to providing a work environment where employees are valued and supported both personally and professionally. With operations around the world, the company offers diverse career opportunities that pave the way for growth and success in hospitality and related industries. Whether seeking part-time or full-time roles, employees can find meaningful ways to contribute and thrive while enjoying flexible scheduling and access to comprehensive benefits. The organization's inclusive culture underscores its dedication to equal employment opportunities without discrimination based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other legally protected status.

The role of Catering Supervisor at Delaware North Sportservice offers an exciting opportunity to be a vital part of game day action at American Family Field. As a seasonal Catering Supervisor, you will work under the direction of the department manager to ensure smooth and effective operations across all event spaces. This involves training and supervising catering team members to uphold company standards and deliver exceptional guest experiences. You will play a key leadership role in managing the preparation and execution of catered events, ensuring food presentation and displays meet quality expectations, and monitoring responsibly alcohol service according to regulatory guidelines.

The position is hands-on and dynamic, requiring you to lead by example while handling day-to-day operational duties including event set-up, breakdown responsibilities, inventory management, and sanitation practices. You will be the point of contact for guest inquiries related to food preparation, service, or billing, and will assist in resolving any complaints in collaboration with management. This role calls for strong organizational and communication skills as well as the ability to work efficiently and courteously under pressure. The shift schedule includes days, evenings, holidays, and weekends, providing opportunities for varied work experiences.

This position offers competitive pay ranging from $15.00 to $18.00 per hour and access to a comprehensive benefits package designed to support employee well-being. Benefits include weekly pay, training and development opportunities, employee discounts, flexible work schedules, and eligibility for health, dental, and vision insurance, 401(k) plans with company match, paid vacation days and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. If you have at least one year of service experience in a hospitality environment, possess leadership skills, and are eager to grow with a globally recognized organization, this role at Delaware North Sportservice is an excellent fit. Join a team that values hard work, dedication, and service excellence while being part of a global legacy shaping the future of hospitality.