Catering Specialist - Plum Market

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

flexible scheduling

comprehensive training

competitive holiday pay

Career growth opportunities

Medical insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Team member discounts

Job Description

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry, renowned for its dedication to offering the finest selections of all natural, organic, local, and specialty grocery items. The company prides itself on delivering an exceptional customer experience through its thoughtfully curated product selection and welcoming store environments. With a focus on quality and community, Plum Market’s retail grocery stores reflect the diverse neighborhoods they serve. The company cultivates an inclusive and thriving culture that supports both customers and team members alike, emphasizing respect and collaboration at every level. Plum Market offers flexible scheduling options, comprehensive training programs, and clear promotional pathways, making it a desirable place to build a rewarding career. Benefits include medical, dental, and vision coverage, a 401(k) plan with company matching after six months, team member discounts, and competitive holiday pay. Employment is contingent on a successful background check, reflecting the company’s commitment to safety and integrity.

The Catering Specialist at Plum Market plays a pivotal role in supporting the growth and success of the catering operations. This position is responsible for coordinating and executing catering orders received in-store, online, and over the phone, ensuring that all aspects of catering meet the company’s high standards for exceptional food quality and service. The role involves detailed event planning and hands-on execution to deliver catering experiences that delight clients and guests. The Catering Specialist works closely with the catering team to cultivate strong client relationships, drive sales, and maintain operational excellence throughout the catering process. Candidates for this role should be passionate about hospitality, highly organized, and able to thrive in a dynamic, fast-paced environment. Effective communication skills, a positive attitude, and a commitment to inclusive customer service culture are essential. The ideal candidate enjoys working collaboratively across departments, has a love for natural and specialty products, and is both confident and creative in planning and executing events of various sizes. Flexibility in scheduling, including nights, weekends, and holidays, and the physical ability to perform event setup and deliveries are required. This is a fantastic opportunity for someone looking to grow their skills and advance a career in retail catering within a company passionate about quality and community.

Job Requirements

Prior experience in catering, foodservice, or event coordination preferred
Strong organizational skills
Excellent communication skills
Service-first mindset
Ability to manage multiple projects
Proficiency in Microsoft Office Suite
Excellent driving record
Flexibility to work nights, weekends, and holidays
Physical ability to stand and walk for long periods
Ability to lift up to 50 lbs and push/pull carts up to 100 lbs
Willingness to support deliveries and on-site events

Job Qualifications

Prior experience in catering, foodservice, or event coordination preferred
Strong organizational skills and the ability to manage multiple projects at once
Excellent communication and interpersonal skills, both written and verbal
A service-first mindset and a desire to exceed Guest expectations
Ability to plan, sell, and execute catering orders with efficiency and professionalism
A strong understanding of catering operations and customer service best practices
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Excellent driving record and willingness to support deliveries or on-site events
Flexibility to work a variety of shifts including nights, weekends, and holidays
Physical ability to stand and walk for up to 4 hours without a break
Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs unassisted, and push/pull carts weighing up to 100 lbs unassisted

Job Duties

Serve as a primary contact for Guests placing catering orders in person, online, or by phone
Coordinate event details, logistics, and timelines for corporate and private clients
Prepare and package catering orders for delivery or pickup
Ensure food quality, presentation, and timing meet Plum Market’s standards
Support event execution including on-site setup and service as needed
Build and maintain strong client relationships to drive repeat business and positive referrals
Communicate effectively with Guests, Team Members, Store Leadership, and Prepared Foods leadership
Support training and mentorship of Team Members involved in catering operations
Maintain accurate records of orders, delivery logs, and client feedback
Uphold all Plum Market policies, procedures, food safety standards, and operating practices