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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Our company is a leading provider in the food service industry, specializing in catering operations that deliver exceptional guest experiences for a wide range of clients and events. Known for our commitment to quality and customer satisfaction, we operate in a dynamic and fast-paced environment that requires dedication and a passion for hospitality. As a catering service provider, we focus on both delivery orders and full-service events, ensuring that every aspect from planning to execution meets the highest standards. Our team is our greatest asset, and we pride ourselves on fostering a positive, professional, and supportive workplace culture where employee... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in catering or food service preferred
- Ability to manage multiple priorities and work under pressure
- Good judgment and problem-solving skills
- Strong communication skills
- Physical ability to work in various weather conditions
- Compliance with health and safety standards
- Willingness to perform side duties including cleaning and maintenance
Job Qualifications
- High school diploma or equivalent
- Experience in catering or food service management preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Knowledge of health and safety regulations
- Leadership or team management experience is a plus
- Ability to train and motivate employees
Job Duties
- Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event
- Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints
- Provides daily oversight and manages logistics of catering operations
- Manages timeline and appropriate planning for both people and product
- Follows process as taught and managed by catering operations manager
- Follows recipes and procedures to ensure product is prepared and maintained to specifications
- Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations
- Manages any issues or conflicts in a professional and productive manner
- Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees
- Works in all weather conditions to complete tasks and ensure guest happiness
- Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties
- Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance
- Complies with all health and safety regulations
- Organizes, leads, and motivates their store's catering team
- Works directly with employees to teach, train, and uphold all of our catering standards
- Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice
- Do what you can to help ensure an efficient, smooth flowing restaurant
- Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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