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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $24.00
Work Schedule
Flexible
Benefits
competitive pay
flexible schedules
Discounted meals
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employer Paid Life Insurance
vacation
Life Assistance Program
Team Member Assistance Fund
Job Description
The hiring company is a dynamic establishment specializing in catering services, dedicated to delivering exceptional guest experiences through both delivery orders and full-service events. With a commitment to quality and customer satisfaction, this company operates in the hospitality industry, focusing on catering operations that require meticulous planning, coordination, and execution. Their work environment is described as upbeat, exciting, and fun, fostering a positive atmosphere for employees, which reflects their goal of exceptional service delivery and operational excellence.
As a Catering Specialist, the role involves a broad range of responsibilities centered around managing catering operations effectively. This includes daily oversight a... Show More
As a Catering Specialist, the role involves a broad range of responsibilities centered around managing catering operations effectively. This includes daily oversight a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in catering or food service preferred
- Ability to manage multiple priorities and work under stress
- Strong communication and interpersonal skills
- Ability to work in various weather conditions
- Commitment to maintaining health and safety standards
- Basic computer skills for recordkeeping and communication
Job Qualifications
- Demonstrated experience in catering or food service industry
- Ability to manage and lead a team
- Strong understanding of catering operations and logistics
- Knowledge of food preparation and safety procedures
- Excellent customer service skills
- Capability to handle guest complaints professionally
- Familiarity with maintaining catering equipment and vehicles
- Proficient in using preparation and production tools in catering
- Effective communication skills
Job Duties
- Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event
- Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints
- Provides daily oversight and manages logistics of catering operations
- Manages timeline and appropriate planning for both people and product
- Follows process as taught and managed by catering operations manager
- Follows recipes and procedures to ensure product is prepared and maintained to specifications
- Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations
- Manages any issues or conflicts in a professional and productive manner
- Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees
- Works in all weather conditions to complete tasks and ensure guest happiness
- Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties
- Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance
- Complies with all health and safety regulations
- Organizes, leads, and motivates their store’s catering team
- Works directly with employees to teach, train, and uphold all of our catering standards
- Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice
- Do what you can to help ensure an efficient, smooth flowing restaurant
- Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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