Catering Special Events Supervisor - Blossom Music Center

Akron, OH, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career development opportunities

supportive work environment

equal opportunity employment

Job Description

Legends is a renowned hospitality establishment known for its commitment to providing exceptional banquet and catering services. As a leading company in the event management and catering industry, Legends prides itself on delivering high-quality experiences to its guests through meticulous planning, talented staff, and dedication to service excellence. With a strong reputation for hosting a variety of events, from corporate gatherings to social celebrations, Legends consistently emphasizes professionalism, attention to detail, and teamwork to achieve flawless event execution. The company fosters a dynamic work environment where employees are encouraged to grow, succeed, and contribute to the overall guest experience.

The Catering Supervisor position at Legends plays a vital role in maintaining the high standards the company is known for. Reporting directly to the Catering Manager, this role is responsible for overseeing the set-up and clean-up of all banquet functions, ensuring the venue is prepared and maintained to exceed guests' expectations. The Catering Supervisor acts as a key leader on-site, supervising housemen and stewarding teams, coordinating equipment and beverage logistics, and assisting with the planning and execution of events. This position demands strong organizational skills, leadership abilities, and the capacity to handle fast-paced event environments while maintaining composure and professionalism.

In this role, the Catering Supervisor is instrumental in managing the inventory of equipment, disposables, and beverages required for various functions. They ensure that all service and room arrangements comply with company standards and health regulations. Additionally, the supervisor communicates with clients and event staff to address any last-minute requests or changes, providing seamless guest service and satisfaction. Being the primary contact during roll call meetings before events allows the supervisor to effectively convey expectations and event particulars to the team.

Candidates for this role must have a foundational understanding of food and beverage service standards, guest relations, and etiquette, alongside practical knowledge of appropriate table settings and serviceware. The position requires physical stamina to perform various production tasks such as lifting, reaching, bending, and prolonged periods of activity. The ability to interact effectively with co-workers and maintain a collaborative team spirit is essential to ensure smooth operation and compliance with company service standards.

Legends values safety and expects its employees to strictly adhere to all safety policies and procedures. The Catering Supervisor is responsible for fostering a safe working environment by encouraging staff to report safety concerns, completing required safety training, and promptly documenting any safety incidents. This position is a fantastic opportunity for individuals who are passionate about event management and banquet service, enjoy leadership roles, and are committed to delivering outstanding guest experiences in a prestigious hospitality setting.

Job Requirements

High school diploma or equivalent
Some college preferred
Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Ability to speak and write English
Ability to lift 10-30 pounds, occasionally up to 50 pounds
Physical mobility to perform production tasks such as reaching, bending, stooping, wiping, pushing and pulling
Must be at least 18 years of age

Job Qualifications

High school diploma or equivalent
Some college preferred
Strong organizational skills with the ability to make quick and accurate decisions
Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
Ability to interact with co-workers in order to assure compliance with company service standards
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings, serviceware and menu items
Must be able to read, speak and write English Language in order to communicate with guests
Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
All applicants must be at least 18 years of age

Job Duties

Responsible for the inventory of equipment, small wares, disposables, and beverages
Supervise housemen and stewarding team during the set-up and break-down of events
Coordinate the movement of beverages and equipment for all events
Supervise Food and Beverage service and event room set-up and clean up
Assist with the planning, organizing and execution of all functions
Greet clients in charge and respond to requests
Speak at roll call meetings prior to events to inform staff about event particulars and expectations
Oversee general cleaning tasks using standard products as assigned to adhere to health standards
Check with Facilities, Catering and Culinary for any last-minute changes
Complete other duties as assigned by Catering Management