Catering Services Worker Lead - University of Washington

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests each day in 15 countries worldwide. Rooted deeply in service and driven by a strong sense of purpose, Aramark is committed to doing great things for employees, partners, communities, and the planet. The company fosters an inclusive and equitable work environment where every employee has equal employment opportunities and is encouraged to participate in all aspects of the organization. Aramark’s dedication to its mission is evident in its focus on professional growth, talent development, and creating a workplace that supports passion and innovation. The company operates in diverse sectors, providing dynamic career opportunities that allow employees to thrive personally and professionally. To learn more about the company and its values, prospective candidates can visit aramarkcareers.com or connect via social media platforms including Facebook, Instagram, and Twitter.

The Catering Service Worker Lead role at Aramark is a critical supervisory position responsible for ensuring the seamless execution and planning of catering events of various sizes and complexities in both central and satellite locations. This role is designed for a proactive leader who excels in managing teams and coordinating operations according to the highest standards of service. The ideal candidate will be accountable for maintaining Aramark’s catering brand standards and initiatives, guaranteeing consistent quality and customer satisfaction.

This hourly position offers a competitive wage of $31.00 per hour and includes a comprehensive benefits package encompassing medical, dental, vision, retirement savings plans such as 401(k), parental leave, disability coverage, and paid time off, depending on location and eligibility. The Catering Service Worker Lead oversees the full spectrum of catering operations—from booking and costing events to supervising staffing, equipment logistics, setup, service, and event breakdown. A strong focus on safety is paramount, with the lead responsible for cultivating a safety-first culture that minimizes workplace hazards. Additionally, this position requires close collaboration with internal departments, vendors, and clients, ensuring a cohesive and efficient service delivery that aligns with Aramark's prestigious reputation.

Key responsibilities also include facilitating external customer relations and representing the company at meetings and client events. The role involves active participation in management team meetings, contributing to operational strategies and improvements. To support quality standards, the lead utilizes checklists, hands-on supervision, and continuous follow-up to maintain impeccable sanitation, organization, and safety protocols. Furthermore, the Catering Service Worker Lead is engaged in training programs aimed at developing and mentoring hourly, part-time, and student employees to sustain a knowledgeable and motivated workforce. The position may encounter physical demands such as lifting, bending, pushing, pulling, as well as extended periods of walking and standing, and may require the use of uniforms and personal protective equipment (PPE).

Overall, this role offers a unique opportunity for candidates with a background in hotel or banquet operations to step into a leadership role within a respected global company. It is ideal for those who thrive in a fast-paced environment, have excellent organizational and interpersonal skills, and are committed to upholding the highest standards in catering and event management.