Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Training and Development
Employee Discounts
Job Description
Aramark is a global leader in providing food, facilities, and uniform services to millions of customers in various sectors including education, healthcare, business, and sports & leisure. With operations in 15 countries, Aramark is committed to delivering quality service and creating memorable experiences for its clients. The company is deeply rooted in a mission of service, equality, and sustainability, striving to foster a work environment where every employee is valued and supported. Aramark believes in nurturing talent and empowering professional growth, making it an excellent place for those who seek to develop their careers in a dynamic and inclusive setting.
The Catering Service Worker Lead at Aramark plays a crucial supervisory role within the catering operations, overseeing events of varying sizes and complexities across both central and satellite locations. This position is responsible for ensuring that all catering brand standards and initiatives are consistently met, emphasizing safety, efficiency, and customer satisfaction. As a lead, the individual coordinates staff, rental equipment, and the entire lifecycle of catering events including setup, preparation, service, and breakdown.
This role involves a broad range of responsibilities including event booking, menu selection and costing, as well as pricing adjustments as necessary. The Catering Service Worker Lead also participates in hiring, disciplinary actions, and performance evaluations, supporting the overall management team. They serve as a liaison between internal departments, vendors, and client organizations to ensure smooth communication and collaboration. The role demands a strong commitment to maintaining sanitation, organization, and safety standards, utilizing checklists and hands-on supervision to enforce these measures.
Training and development are also key components of this position. The lead contributes to the design and implementation of training programs tailored for hourly, part-time, and student employees, promoting adherence to Aramark’s operational excellence initiatives. Physical demands of the role may include lifting, bending, pushing, pulling, and extended periods of walking or standing, with compliance to uniform and Personal Protective Equipment (PPE) guidelines.
Aramark’s Catering Service Worker Lead is a pivotal role for those with experience in hotel or banquet settings, offering opportunities to develop management skills in a supportive, inclusive, and customer-focused environment. Aramark values safety culture, teamwork, and excellence, making this an ideal position for candidates who are proactive, organized, and dedicated to delivering high-quality catering services with integrity and passion.
The Catering Service Worker Lead at Aramark plays a crucial supervisory role within the catering operations, overseeing events of varying sizes and complexities across both central and satellite locations. This position is responsible for ensuring that all catering brand standards and initiatives are consistently met, emphasizing safety, efficiency, and customer satisfaction. As a lead, the individual coordinates staff, rental equipment, and the entire lifecycle of catering events including setup, preparation, service, and breakdown.
This role involves a broad range of responsibilities including event booking, menu selection and costing, as well as pricing adjustments as necessary. The Catering Service Worker Lead also participates in hiring, disciplinary actions, and performance evaluations, supporting the overall management team. They serve as a liaison between internal departments, vendors, and client organizations to ensure smooth communication and collaboration. The role demands a strong commitment to maintaining sanitation, organization, and safety standards, utilizing checklists and hands-on supervision to enforce these measures.
Training and development are also key components of this position. The lead contributes to the design and implementation of training programs tailored for hourly, part-time, and student employees, promoting adherence to Aramark’s operational excellence initiatives. Physical demands of the role may include lifting, bending, pushing, pulling, and extended periods of walking or standing, with compliance to uniform and Personal Protective Equipment (PPE) guidelines.
Aramark’s Catering Service Worker Lead is a pivotal role for those with experience in hotel or banquet settings, offering opportunities to develop management skills in a supportive, inclusive, and customer-focused environment. Aramark values safety culture, teamwork, and excellence, making this an ideal position for candidates who are proactive, organized, and dedicated to delivering high-quality catering services with integrity and passion.
Job Requirements
- minimum of two years operational experience in a hotel/banquet setting required
- prior experience with booking of events preferred
- ability to lift, bend, push, pull and stand for extended periods
- willingness to wear uniforms and use personal protective equipment (PPE)
Job Qualifications
- minimum of two years operational experience in a hotel/banquet setting required
- prior experience with booking of events preferred
Job Duties
- develops and is accountable for a safety culture that creates a work environment where no one gets hurt
- directly supervises catering operations including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
- booking of events, selecting and costing menu items, and pricing as needed
- assists with hiring, discipline, and performance reviews
- coordinates activities with other internal departments
- participates in management team meetings
- interfaces with vendors and key service users within client organization
- facilitate external customer relations
- represents Aramark and the client at meetings and events
- ensures that appropriate sanitation, organization, and safety standards are met through checklists, hands-on supervision, and follow-up
- participates in all catering training programs
- helps develop and implement training programs for hourly, part-time, and student employees
- aids in implementation and adherence to Aramark OpX Catering initiatives and guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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