Catering Services Worker Lead

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. With a mission rooted in service and a commitment to doing great things for its employees, partners, communities, and the planet, Aramark is dedicated to fostering an inclusive and supportive work environment. The company values equal employment opportunities and actively promotes diversity, ensuring an environment where all employees can thrive without discrimination. Aramark offers a dynamic workplace where talents are nurtured, passions fueled, and professional growth empowered, making it a preferred employer for those seeking new challenges, a sense of belonging, or an excellent workplace.

The role of Catering Service Worker Lead at Aramark is a pivotal position responsible for supervising and supporting the planning and execution of catering events of various sizes and complexities in both central and satellite locations. This role ensures that all catering brand standards and initiatives are consistently met, maintaining high levels of customer satisfaction and operational excellence. The Catering Service Worker Lead acts as a front-line leader, guiding a team to deliver exceptional guest experiences through professional and courteous service.

Key responsibilities include assisting in establishing and enforcing safe work practices, leading and delegating tasks to ensure smooth event operations, and maintaining high standards in food presentation, table setup, and overall service quality. The position also involves overseeing event setup and breakdown, managing the proper storage of catering equipment, and ensuring completion of side work to keep the team on task. The Caterer Service Worker Lead is expected to efficiently manage multiple responsibilities under strict timelines, participate actively in catering training programs, and contribute to the development and implementation of training for hourly employees. This role requires close collaboration with management and team members to achieve goals and resolve challenges, upholding Aramark policies, reporting any infractions, and fostering an inclusive and respectful workplace culture.

This role demands physical activity including lifting, bending, pushing, pulling, and extended periods of walking and standing. The individual must also be prepared to wear uniforms and personal protective equipment (PPE) as required. Candidates must possess strong organizational, communication, and emotional intelligence skills, with the ability to lead under pressure while maintaining emotional control. A valid Oregon State Driver’s License, OLCC Alcohol Server Permit, and Food Handler Card are mandatory for this position. Aramark offers the opportunity to grow professionally within a supportive and mission-driven environment, making the Catering Service Worker Lead role an excellent fit for those looking to advance their career in hospitality and catering services.