Catering Services Supervisor - The University of Tennessee at Chattanooga

Aramark is a globally recognized leader in the food service, facilities, and uniform services sectors, dedicated to delivering exceptional experiences to millions of customers daily in 15 countries. With a strong commitment to service, Aramark thrives on the core mission of making a meaningful impact on employees, partners, communities, and the environment. This well-established company prioritizes equal employment opportunities, ensuring a diverse and inclusive workplace where every employee can contribute fully without discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, or other legally protected status.

The Catering Service Worker Lead role at Aramark is a supervisory position that plays a critical part in managing and supporting catering events across both central and satellite venues. This position requires a hands-on leader who is adept at overseeing the planning, execution, and seamless delivery of catering services, ensuring adherence to brand standards and operational excellence. The ideal candidate will actively foster a safety-first culture within their team, promoting a work environment focused on injury prevention and strict sanitation protocols.

This role includes direct supervision of catering staff efforts such as coordination of personnel and rental equipment, ensuring efficient set-up, preparation, service, and break-down of catered food and beverage events that range in size and complexity. The Catering Service Worker Lead also manages event bookings, selects and prices menu items in collaboration with clients, and maintains cost controls to meet budgetary needs. Part of the role involves assisting with staff hiring, discipline, and performance evaluations, contributing to staff development and operational effectiveness.

Collaboration with internal departments, vendors, and client service users is crucial to this position, requiring exemplary communication and organizational skills. Representing Aramark at meetings and events, the lead facilitates strong external customer relationships that enhance the company’s brand reputation. Responsibilities also include ensuring compliance with all safety, sanitation, and organizational standards through checklists, supervision, and follow-ups. The lead actively participates in various training programs and is involved in the implementation of Aramark’s OpX Catering initiatives.

Aramark encourages continual learning and adaptability among its employees. The Catering Service Worker Lead role is dynamic, with the possibility of evolving responsibilities to meet changing business demands, making it an exciting opportunity for career growth within a supportive and expansive global company. If you are motivated to lead with excellence, drive team success, and impact customer experience positively, this position offers a fulfilling and engaging work environment at Aramark.