Catering Services Supervisor - Cleveland Zoo

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. With a foundation rooted in service and a commitment to doing great things for our employees, partners, communities, and planet, Aramark offers a rewarding career platform that encourages personal and professional growth. The company emphasizes equal employment opportunities and fosters an inclusive environment where diverse talents can thrive. Aramark believes in creating a workplace where employees can develop their skills, embrace new challenges, and contribute positively to the communities they serve. This dedication to employees and clients alike has solidified Aramark’s reputation as a top employer and service provider worldwide.

The Food Service Supervisor role at Aramark is an integral position responsible for overseeing the day-to-day operations of the food service department. This role involves supervising, training, and managing food service personnel to ensure smooth operational flow and high-quality food production. A key focus of the position is to guarantee that appropriate quantities of food are prepared and served under strict policies and safety standards. The supervisor ensures food items are handled in a safe, organized, and sanitary environment, adhering to all health and safety regulations. This position demands effective scheduling, inventory management, and maintaining production records to support operational efficiency.

The supervisor is tasked with sustaining food production quality while upholding safety standards and department protocols. The Food Service Supervisor also plays a critical role in employee development by promoting teamwork, efficiency, and morale among staff members. As part of Aramark’s commitment to operational excellence, the supervisor will need to be knowledgeable about cost-effective processes and ensure that the food service program runs efficiently and within budget. The work environment may require physical activity such as lifting, bending, pushing, pulling, and extended periods of walking or standing, along with the use of uniforms and Personal Protective Equipment (PPE) to maintain a safe working environment.

This is an hourly position offered at a rate of $18.00 per hour, which reflects Aramark’s fair and reasonable estimate of the compensation for this role. Eligible employees can benefit from a comprehensive suite of benefits that includes medical, dental, vision coverage, retirement savings plans such as 401(k), paid parental leave, disability coverage, and additional work-life resources. These benefits vary by location and eligibility and are designed to support employee well-being and job satisfaction.

In this role, flexibility and adaptability are valued as job duties may evolve to meet the dynamic needs of the business. The company encourages applicants from diverse backgrounds and experiences, including those with arrest or conviction records, in compliance with applicable laws and ordinances.