Catering Services Manager - Seattle Convention Center

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $81,000.00 - $85,000.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services to a wide range of industries including education, healthcare, business, and sports and entertainment venues. With operations in 15 countries, Aramark is committed to delivering exceptional experiences that manage to blend quality, innovation, and sustainability. Rooted in service and united by purpose, the company strives to make a positive impact not only on its clients but also its employees, communities, and the planet. Aramark values diversity and equal employment opportunity, ensuring a respectful and inclusive environment for all staff. The company’s mission is focused on helping each individual reach their full potential while contributing to meaningful outcomes across the business they serve.

The Catering Services Manager role at the Seattle Convention Center under Aramark's management is a crucial leadership position responsible for overseeing all catering and special event services within the facility. This full-time role commands a salary range of $81,000 to $85,000, reflecting the high level of expertise and management required. The manager will lead the catering team to ensure seamless event delivery aligned with customer expectations and company service standards. This means developing and executing catering solutions that meet varied client needs while maintaining exceptional service quality from planning through event completion.

In this position, the manager handles the coordination of events, balancing logistics such as food preparation, staff scheduling, and adherence to health and safety regulations. A key aspect of the role is ensuring clear communication and rapport with clients, offering creative solutions tailored to special events. The Catering Services Manager also plays an integral part in recruiting, training, and leading a high-performing team dedicated to excellence in catering services. Responsibilities extend to managing budgets, controlling costs, and accurate reporting of all revenue and expenses tied to catering functions.

Candidates for this role must be highly organized, possess excellent interpersonal and communication skills, and have a strong digital literacy, including proficiency in Microsoft Office Suite applications. The position involves event-based hours, including evenings, weekends, and holidays, requiring flexibility and a commitment to client satisfaction.

Overall, this role offers a dynamic career opportunity within a well-established company known for its supportive work culture and comprehensive benefits. Aramark provides medical, dental, vision insurance, retirement savings plans such as 401(k), paid leave, and employee resources designed to promote work-life balance and professional growth. For individuals with a passion for hospitality, management, and event coordination, this role presents an exciting platform to lead and innovate in a high-profile convention center environment.

Job Requirements

  • Requires a bachelor's degree or equivalent experience
  • minimum of 2 years relevant experience
  • prior management or supervisory experience preferred
  • strong communication skills
  • proficiency with Microsoft Office Suite
  • ability to work flexible hours including evenings, weekends and holidays
  • must obtain Washington State Food Handlers, ServSafe Manager and Alcohol Service Certifications
  • physical ability to lift up to 50 lb and stand for long periods

Job Qualifications

  • Requires at least 2 years of experience
  • prior experience in a management or supervisory role preferred
  • previous experience in events, hospitality and catering preferred
  • requires a bachelor's degree or equivalent experience
  • excellent written/interpersonal communication and organizational skills
  • strong attention to detail
  • strong digital literacy in Excel, Outlook, Word and other Microsoft Office Suite or related programs
  • available to work event-based hours, which will include evenings, weekends and holidays
  • complete Washington State Food Handlers, ServSafe Manager, and Alcohol Service Certifications as required
  • requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • ability to stand for extended periods of time

Job Duties

  • Develop and complete catering solutions to meet customers' needs
  • develop and maintain effective client and customer rapport
  • deliver consistent quality in planning and carrying out events
  • facilitate the delivery of prepared food and set up of events crafted from banquet event orders
  • assist clients in planning special events and providing creative solutions to clients' needs
  • train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
  • provide completed banquet event orders to team and provide quality assurance all requests are met prior to event
  • responsible for delivering food and labor targets
  • responsible for execution of catering events of varied size and scope including staffing and management
  • ensure accurate reporting of all catering related revenue, expenses, and receivables
  • recruit, train, schedule and develop team members
  • ensure compliance with all food, occupational, and environmental safety policies

Job Criteria

Experience

Mid Level (3-7 years)


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