Catering Services Manager - Frost Bank Center

Aramark is a global leader in food and facilities management, proudly serving millions of guests daily across 15 countries around the world. Rooted in service and united by a strong sense of purpose, Aramark is committed to doing great things for its employees, partners, communities, and the environment. The company fosters a workplace that values equal employment opportunities and inclusivity, barring discrimination of any kind based on race, color, religion, national origin, age, sex, gender identity, disability, veteran status, or other protected characteristics. Aramark’s mission centers on service and enabling employee growth, emphasizing talent development, passion fueling, and professional empowerment.

The Catering Services Manager role at Aramark is a pivotal leadership position responsible for orchestrating all aspects of catering solutions and special events at a given location. This role includes leading the catering team to execute event and catering delivery requests that meet and exceed customer expectations and high service standards. The manager plays a vital role in planning, organizing, and delivering exceptional catering events that bring creative solutions and quality presentations to clients. The position demands a high level of coordination and execution skills in managing staffing, labor targets, event setup, and banquet event order adherence. Beyond event execution, the Catering Services Manager is also responsible for building and maintaining effective client relationships and ensuring accurate financial reporting of catering revenue, expenses, and receivables.

In this position, safety and compliance are paramount; the manager ensures strict adherence to food safety, occupational health, and environmental safety policies. The role requires training, recruiting, scheduling, and developing team members to maintain the highest standards of service quality, guaranteeing successful event delivery. The manager supports other premium service areas when no catering events are scheduled to maintain operational efficiency. This is an event-based role that may require flexible working hours to accommodate various events and client needs. The ideal candidate brings a blend of leadership experience, event management expertise, hospitality knowledge, and excellent communication skills. This role demands the ability to handle physical tasks such as lifting and standing for extended periods, reflecting the dynamic, hands-on nature of catering and event management. Aramark encourages ongoing skill development and adaptability to succeed in this fast-paced, client-focused environment, making a positive impact for both employees and customers.