Catering Services Manager

Cedar Rapids, IA, USA|

Job Overview

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, operating in 15 countries and proudly serving millions of guests every day. Founded on the principles of service and commitment to community, Aramark emphasizes creating great opportunities for employees, customers, and partners while promoting a sustainable impact on the environment. The company is known for fostering professional growth and providing a supportive workplace that values diversity and equal opportunity non-discriminatively across various protected categories. Aramark’s mission is centered on doing great things for each other, the communities it serves, and the planet. With a strong presence in the hospitality sector, Aramark dedicates itself to delivering exceptional catering and event services that meet high-quality standards.

The catering services manager role at Aramark is a leadership position responsible for overseeing all aspects of catering and special event operations at a given location. This role includes leading the catering team to ensure seamless execution of catering requests and events, maintaining customer satisfaction, and adhering to company service standards. The manager is entrusted with developing innovative catering solutions tailored to meet specific client needs and building robust client relationships through effective communication and problem-solving. Key responsibilities include planning and coordinating banquet and catering events, training and supervising staff, ensuring compliance with food safety and occupational standards, and managing budgets related to catering services. The role demands a keen eye for quality control, excellent organizational skills, and the ability to lead and motivate team members. Aramark offers a dynamic work environment where the Catering Services Manager has the opportunity to challenge themselves while contributing positively to the company and its clients. This position calls for flexibility in working event-based hours and involves physical activity such as lifting and standing for long periods, suitable for candidates who thrive in fast-paced and customer-focused settings. Overall, the role is vital to maintaining Aramark’s reputation for excellence in hospitality and event catering, providing rewarding career advancement opportunities within a globally recognized company.

Job Requirements

requires at least 2 years of experience
prior experience in a management or supervisory role preferred
previous experience in events, hospitality and catering preferred
requires a bachelor?s degree or equivalent experience
available to work event-based hours
must have excellent communications skills
complete food handlers and alcohol service certifications as required
requires occasional lifting, carrying, pushing, and pulling up to 50 lb
ability to stand for extended periods of time

Job Qualifications

requires at least 2 years of experience
prior experience in a management or supervisory role preferred
previous experience in events, hospitality and catering preferred
requires a bachelor?s degree or equivalent experience
available to work event-based hours
must have excellent communications skills
complete food handlers and alcohol service certifications as required
requires occasional lifting, carrying, pushing, and pulling up to 50 lb
ability to stand for extended periods of time

Job Duties

develop and complete catering solutions to meet customers needs
develop and maintain effective client and customer rapport
deliver consistent quality in planning and carrying out events
facilitate the delivery of prepared food and set up of events crafted from banquet event orders
assist clients in planning special events and providing creative solutions to clients needs
train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
provide completed banquet event orders to team and provide quality assurance all requests are met prior to event
responsible for delivering food and labor targets
responsible for execution of catering events of varied size and scope including staffing and management
ensure accurate reporting of all catering related revenue, expenses, and receivables
recruit, train, schedule and develop team members
ensure compliance with all food, occupational, and environmental safety policies