Catering Services Manager

Aramark is a global leader in providing food services, facilities management, and uniform services to a diverse range of clients and communities in 15 countries worldwide. Rooted deeply in service and united by a strong purpose, Aramark places a high value on offering equal employment opportunities and fostering a workplace free from discrimination. The company prides itself on serving millions of guests daily and is committed to doing great things for its employees, partners, communities, and the environment. Aramark believes that a true career should be about developing one's talents, fueling passions, and empowering professional growth. The organization is focused on creating a supportive culture that offers a sense of belonging and provides new challenges to help employees reach their full potential.

The Catering Services Manager role at Aramark is a dynamic leadership position responsible for all catering and special events at a given location. This role plays a critical part in ensuring that client and customer needs are met with high-quality catering solutions and exceptional service standards. The Catering Services Manager leads the catering team by planning, executing, and delivering catering events of various sizes and scopes efficiently and effectively. Key responsibilities include developing tailored catering solutions that satisfy customer requirements, maintaining strong client relationships, and ensuring consistent, high-quality event delivery. This leader is also responsible for facilitating food delivery and event setups as outlined in banquet event orders, assisting clients with event planning by providing creative and personalized service options, and guaranteeing that all catering staff are well-trained and adhere to service and presentation standards.

In addition to client and event management, this position manages operational and financial aspects of catering, such as meeting food and labor cost targets and ensuring accurate reporting of catering revenue, expenses, and receivables. The role also involves recruiting, training, scheduling, and developing team members to build a high-functioning catering team. Safety compliance is a priority, with a focus on following all food safety, occupational health, and environmental safety regulations. The Catering Services Manager must demonstrate strong communication skills, readiness to work event-based hours, and the physical ability to handle tasks involving lifting and standing for extended periods. This pivotal role offers the opportunity to enhance customer satisfaction through excellent catering execution and to contribute to the overall success and reputation of Aramark’s catering services.