Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Sulzbacher is a dedicated nonprofit organization committed to providing comprehensive services and support for homeless and vulnerable populations. With a strong focus on promoting self-sufficiency and well-being, Sulzbacher operates various divisions aimed at addressing critical community needs. One such division is the Sulzbacher Hope Division, which includes programs and initiatives designed to create lasting positive impacts for those in need. Among its vital operations is the catering company, Inside the Box (ITB), which plays a key role in supporting the organization's mission through the provision of high-quality food services and culinary training opportunities.
The Catering Services Manager position at Inside the Box is a full-time, exempt role that involves overseeing the entire catering operation to ensure excellence in service and product quality. Reporting directly to the President of the Hope Division, the manager will handle a wide array of responsibilities encompassing business management, operational oversight, budgeting, staffing, and customer service. This role requires a dynamic individual capable of balancing the demands of running a high-volume catering company while fostering an educational partnership with Sulzbacher's Culinary Arts Program.
In this unique capacity, the Catering Services Manager will collaborate closely with Chef Teachers to integrate culinary students into daily operations, providing hands-on learning experiences within a professional kitchen environment. This synergy supports the development of the students' skills and prepares them for future careers in the culinary industry. The manager will also work in partnership with Metropolitan Ministries, a licensing partner, to maintain the highest standards of quality and compliance.
Key responsibilities include managing part-time workers and culinary arts students, overseeing ordering and delivery logistics, preparing schedules, monitoring supply costs, and reviewing daily catering reports for upper management and finance teams. Given the nature of the work, the position requires excellent organizational skills, attention to detail, and the ability to effectively manage resources and personnel to meet production demands. The Catering Services Manager must ensure food safety and equipment security, adhering to standard operating procedures at all times.
This position demands flexibility with work hours, including some holidays, and requires a willingness to work collaboratively within a nonprofit environment focused on serving vulnerable community members. The role offers the opportunity to make a meaningful impact by combining operational management with educational mentorship, contributing to Sulzbacher's broader mission of empowerment and support for individuals facing challenging life circumstances. The manager will play a critical role in sustaining the success and growth of Inside the Box while upholding the values and goals of Sulzbacher's Hope Division.
The Catering Services Manager position at Inside the Box is a full-time, exempt role that involves overseeing the entire catering operation to ensure excellence in service and product quality. Reporting directly to the President of the Hope Division, the manager will handle a wide array of responsibilities encompassing business management, operational oversight, budgeting, staffing, and customer service. This role requires a dynamic individual capable of balancing the demands of running a high-volume catering company while fostering an educational partnership with Sulzbacher's Culinary Arts Program.
In this unique capacity, the Catering Services Manager will collaborate closely with Chef Teachers to integrate culinary students into daily operations, providing hands-on learning experiences within a professional kitchen environment. This synergy supports the development of the students' skills and prepares them for future careers in the culinary industry. The manager will also work in partnership with Metropolitan Ministries, a licensing partner, to maintain the highest standards of quality and compliance.
Key responsibilities include managing part-time workers and culinary arts students, overseeing ordering and delivery logistics, preparing schedules, monitoring supply costs, and reviewing daily catering reports for upper management and finance teams. Given the nature of the work, the position requires excellent organizational skills, attention to detail, and the ability to effectively manage resources and personnel to meet production demands. The Catering Services Manager must ensure food safety and equipment security, adhering to standard operating procedures at all times.
This position demands flexibility with work hours, including some holidays, and requires a willingness to work collaboratively within a nonprofit environment focused on serving vulnerable community members. The role offers the opportunity to make a meaningful impact by combining operational management with educational mentorship, contributing to Sulzbacher's broader mission of empowerment and support for individuals facing challenging life circumstances. The manager will play a critical role in sustaining the success and growth of Inside the Box while upholding the values and goals of Sulzbacher's Hope Division.
Job Requirements
- Must be at least 21 years of age
- Personal vehicle and valid Florida driver's license
- Acceptable annual Motor Vehicle Record check
- Physically able to work flexible times, as required, supporting Food and Nutrition Services staff and shelter needs
- Ability to travel locally occasionally
- Work in commercial kitchen and office setting
- Ability to accurately keep records and compile collected data
Job Qualifications
- Culinary arts diploma or degree and minimum of 3 years management experience in a high-volume, institutional, or commercial food service environment
- Florida Food Manager certification or its equivalent
- Ability to work cooperatively with staff and volunteers in a firm and courteous manner
- Strong organizational skills, attention to detail, and accuracy with the ability to track and maintain food service numbers on a daily and monthly basis
- Experience working with vulnerable populations such as homeless, emotionally vulnerable, or medically supervised individuals preferred
- Concept of USDA requirements and basic warehousing
- Proficient in Outlook, Word, Excel, and other basic computer skills
- Ability to pass a Level II Background Screening
Job Duties
- Work with President of Hope Division on all areas of business
- Work with licensing partner Metropolitan Ministries to ensure the standard of quality is maintained
- Work with President of Hope Division to hire and train part-time assistant for ITB
- Manage ordering and delivery for customers
- Ordering supplies and food for catering orders
- Prepare daily schedules for incoming orders at the start of each week
- Maintain and manage work schedules to ensure a proper number of staff, volunteers and/or culinary students are available to manage execution of daily orders
- Monitor the security and safety of all catering equipment, supplies and food related to catering
- Schedule and monitor delivery of catering orders as outlined by SOP
- Review daily catering reports and give them to The President, Hope division and the finance department
- Work with finance and leadership to monitor supply costs and profit margins
- All other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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