Catering Services Director - PNC Park

Aramark Sports & Entertainment is a prominent division of Aramark, a global leader in food services, facilities management, and uniform services. With a strong presence in 15 countries, Aramark proudly serves millions of guests every day. The company is deeply committed to its mission of service, guided by a core purpose that emphasizes the well-being of its employees, partners, communities, and the environment. Aramark fosters an inclusive work culture where diversity is embraced and equal employment opportunities are provided to all individuals regardless of race, gender, age, disability status, or other protected characteristics. The company values professional growth and development, encouraging employees to cultivate their talents and pursue their passions in a supportive environment.

The role of Catering Director within Aramark Sports & Entertainment at PNC Park in Pittsburgh, PA, is a pivotal one. This position involves overseeing the entire catering operation across multiple units or a large account, leading a dedicated catering team to ensure that all catering orders and special events are successfully planned and executed. The Catering Director holds responsibility for managing budgets and financial goals to optimize operational efficiency while maintaining the highest standards of service. This leadership role requires a strategic mindset to coordinate catering functions such as event booking, menu development, pricing, and staffing. The Catering Director drives the creation of innovative catering solutions designed to meet and exceed customer expectations, thereby enhancing client satisfaction and retention.

Additionally, the role entails developing and implementing comprehensive marketing plans tailored to the catering business, including sales strategies and marketing budgets that align with company goals. Setting and enforcing service and presentation standards across all catering operations is crucial to maintaining consistency and quality. The Catering Director remains informed on industry trends and advises clients and staff accordingly, ensuring the offerings stay competitive and appealing. Responsibilities also include facilitating food delivery from banquet event orders, participating in sales negotiations, and assisting clients with event planning.

As a leader, the Catering Director trains and manages employees to uphold catering standards, ensures compliance with food safety and occupational health policies, and oversees accounting functions related to catering revenue and expenses. The role demands adaptability, as duties may evolve to meet organizational needs. Physical aspects of the job include lifting, bending, and extended periods of walking or standing, often supported by appropriate personal protective equipment (PPE) and uniforms provided by the company. Overall, this position offers a challenging and rewarding opportunity for an experienced catering professional to grow within a renowned organization dedicated to exceptional service and career development.