Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedules
Job Description
Aramark Sports & Entertainment is a leading provider of food, beverage, and hospitality services, delivering exceptional experiences to millions of guests across various venues worldwide. With a strong presence in 15 countries, Aramark is committed to service excellence and innovation, striving to create memorable moments for their partners, communities, and customers. The company prides itself on fostering a culture rooted in respect, diversity, and inclusion, offering equal employment opportunities to all employees. Aramark emphasizes employee growth, professional development, and a supportive work environment that fuels passion and nurtures talent. Their dedication to sustainability and social responsibility is part of their core mission to positively impact the planet and the people they serve.
The Catering Director position at Aramark Sports & Entertainment, based at PNC Park in Pittsburgh, PA, is a pivotal leadership role responsible for overseeing the entire catering operation across multiple units or large-scale accounts. This full-time role demands a dynamic professional adept at managing diverse teams, coordinating complex catering orders, and executing special events with precision and excellence. The Catering Director will play a crucial role in planning, budgeting, and achieving financial goals while ensuring superior customer service and operational efficiency.
This position requires expertise in all facets of catering operations including event coordination, menu development, pricing strategies, staffing, and administrative duties. The individual will be tasked with developing innovative catering solutions tailored to meet client needs and market trends while maintaining service and presentation standards. A significant part of the role involves marketing the catering services through comprehensive strategies including collateral creation, sales initiatives, and budget management.
In addition to operational oversight, the Catering Director will engage closely with clients to build lasting relationships and effectively manage the sales process and contract negotiations. The position demands hands-on involvement in training and leading catering staff, setting sales, food, and labor targets, and ensuring compliance with food safety and occupational regulations. This role does call for flexibility to work event-based hours and may include physical activities such as lifting, bending, and standing for extended periods, requiring the use of personal protective equipment as applicable.
With a commitment to continuous improvement and innovation, Aramark encourages its Catering Director to stay ahead of current catering trends and advise clients and staff accordingly. This is a unique opportunity for a skilled hospitality professional seeking to advance their career in a challenging and rewarding environment that values leadership, creativity, and customer satisfaction.
The Catering Director position at Aramark Sports & Entertainment, based at PNC Park in Pittsburgh, PA, is a pivotal leadership role responsible for overseeing the entire catering operation across multiple units or large-scale accounts. This full-time role demands a dynamic professional adept at managing diverse teams, coordinating complex catering orders, and executing special events with precision and excellence. The Catering Director will play a crucial role in planning, budgeting, and achieving financial goals while ensuring superior customer service and operational efficiency.
This position requires expertise in all facets of catering operations including event coordination, menu development, pricing strategies, staffing, and administrative duties. The individual will be tasked with developing innovative catering solutions tailored to meet client needs and market trends while maintaining service and presentation standards. A significant part of the role involves marketing the catering services through comprehensive strategies including collateral creation, sales initiatives, and budget management.
In addition to operational oversight, the Catering Director will engage closely with clients to build lasting relationships and effectively manage the sales process and contract negotiations. The position demands hands-on involvement in training and leading catering staff, setting sales, food, and labor targets, and ensuring compliance with food safety and occupational regulations. This role does call for flexibility to work event-based hours and may include physical activities such as lifting, bending, and standing for extended periods, requiring the use of personal protective equipment as applicable.
With a commitment to continuous improvement and innovation, Aramark encourages its Catering Director to stay ahead of current catering trends and advise clients and staff accordingly. This is a unique opportunity for a skilled hospitality professional seeking to advance their career in a challenging and rewarding environment that values leadership, creativity, and customer satisfaction.
Job Requirements
- Minimum of 4 years relevant experience
- At least 1-3 years management experience
- Experience in events and catering required
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Availability to work event-based hours
- Must have Food Handlers and Alcohol Service Certifications
- Ability to perform physical activities including lifting, bending, pushing, pulling, extended walking and standing
- Willingness to wear uniforms and Personal Protective Equipment when required
Job Qualifications
- At least 4 years of experience in catering or related field
- 1-3 years of experience in a management role
- Previous experience in events and catering
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to work event-based hours
- Food Handlers and Alcohol Service Certifications as required
- Ability to train and lead teams
- Knowledge of budgeting and financial management
- Customer service orientation
Job Duties
- Coordinate total catering operations including booking events, supervising teams, selecting and costing menus, pricing, hiring, and administration
- Be responsible for all aspects of preparation, service, and cleanup across multiple catering operations
- Develop and implement catering solutions to meet customer needs
- Develop and maintain effective client and customer rapport
- Develop and implement an annual marketing plan for catering including sales strategies and budget management
- Establish and implement service and presentation standards ensuring compliance and consistency
- Implement new services to support base business growth and client retention
- Advise clients, customers, and staff on current catering trends and products
- Facilitate delivery of prepared food based on banquet event orders
- Participate in the sales process and contract negotiations and assist clients in planning special events
- Train and lead catering employees ensuring standards are followed
- Set and deliver sales, food, and labor targets
- Manage execution of catering events including staffing and management
- Oversee accounting functions including accurate reporting of catering revenue, expenses, and receivables
- Ensure compliance with all food, occupational and environmental safety policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
