Catering Service Supervisor - PA Conv Ctr - Catering

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Known for its commitment to quality, sustainability, and community engagement, Aramark offers a vibrant work environment that supports the growth and development of its employees. The company is deeply rooted in service and united by a purpose to do great things for each other, partners, communities, and the planet. It promotes equal employment opportunities and values diversity, inclusion, and collaboration, fostering a workplace where every employee can participate fully and thrive. Aramark encourages professional growth and development, supporting employees in reaching their full potential in a dynamic and engaging setting.

The Catering Service Supervisor role at Aramark is a critical position responsible for overseeing the successful execution of catering operations for a wide range of events. These events vary in size from intimate gatherings to large-scale functions with up to 3,000 guests. The supervisor plays a key role in supporting the Catering management team and leading event staff to deliver exceptional service in a fast-paced and high-volume environment. This role demands strong leadership, excellent organizational skills, and the ability to multitask effectively while maintaining high standards of food presentation, service quality, and guest satisfaction.

This position involves supervising all event aspects, including setup, service, and breakdown, ensuring all client specifications and company standards are met on time. The Catering Service Supervisor coordinates with kitchen staff, vendors, and management to manage event logistics, staffing, and floor plans efficiently. They also handle guest concerns promptly and professionally and ensure compliance with food safety, sanitation, and health regulations. Additionally, the supervisor assists in training new staff, reinforcing service standards and procedures while maintaining a clean, organized, and safe work environment. The role requires availability for varied schedules, including evenings, nights, weekends, and holidays, reflecting the nature of the catering business. Physical stamina is essential, as the position involves standing, walking, lifting equipment of up to 50 pounds, and maintaining active supervision throughout events.

Overall, the Catering Service Supervisor at Aramark is a vital part of a team that strives to make a positive impact through exceptional service delivery and operational excellence. This role offers an opportunity to develop new skills, take on challenges, and contribute to a company that values its people and their contributions. Candidates who thrive in fast-paced, dynamic environments and are passionate about hospitality and team leadership will find this role rewarding and enriching.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in catering or hospitality preferred
  • Strong leadership and team management skills
  • Excellent communication skills
  • Flexibility to work varied hours including nights weekends and holidays
  • Physical ability to stand walk lift up to 50 lbs for extended periods
  • Knowledge of food safety and sanitation regulations
  • Ability to handle stressful and fast-paced environments calmly
  • Commitment to providing excellent customer service

Job Qualifications

  • Previous experience in catering hospitality or event supervision strongly preferred
  • Proven ability to lead teams in a fast-paced environment
  • Strong organizational problem-solving and multitasking skills
  • Excellent communication and interpersonal abilities
  • Flexibility to work varied schedules based on event needs
  • Knowledge of food safety standards and best practices
  • Requires the ability to work long hours and extended periods of standing walking and active supervision
  • Must be available to work evenings nights weekends and holidays as required
  • Must be able to lift and carry equipment up to 50 lbs and perform physically demanding tasks

Job Duties

  • Supervise and coordinate all aspects of catering events from setup through breakdown
  • Lead direct and motivate catering staff to ensure efficient and high-quality service
  • Ensure events are executed according to client specifications company standards and timelines
  • Monitor food presentation service quality and guest satisfaction throughout events
  • Assist with event logistics including staffing assignments equipment setup and floor plans
  • Communicate effectively with kitchen staff vendors and management to ensure smooth operations
  • Address and resolve guest concerns or service issues promptly and professionally
  • Ensure compliance with all food safety sanitation and health regulations
  • Assist in training new staff and reinforcing service standards and procedures
  • Maintain a clean organized and safe work environment

Job Criteria

Experience

No experience required


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