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Catering Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.78 - $11.80
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Work Schedule

Flexible
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Benefits

Referral Incentives
Employee Stock Purchase Program
Flexible work schedules
employee meal discount
Family meal discount
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401(k)
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known casual dining restaurant chain recognized for its laid-back atmosphere and distinctive personality. Established with a commitment to serving exceptional food, Red Robin prides itself on creating fun and meaningful connections with guests through its unique approach to hospitality. The company fosters an inclusive culture where every team member feels valued, supported, and provided with opportunities for growth and advancement. Many leaders within the organization started as hourly team members, highlighting the company's dedication to promoting from within and investing in its employees' career development. Red Robin is anything but a typical burger restaurant, with its team bringing energy, personality, and a strong commitment to creating enjoyable and memorable guest experiences.

As part of the Front of House service team, the role of Catering Server plays a crucial part in delivering friendly and welcoming service that aligns with Red Robin’s mission of making every visit fresh, fun, and memorable. The Catering Server supports guest experiences by coordinating the flow of service, greeting and escorting guests, providing menus and service guidance, and maintaining an organized, clean, and positive service environment. This position requires clear communication skills to ensure smooth operations and to make guests feel comfortable and well-supported throughout their visit. Catering Servers contribute significantly to the overall guest satisfaction by managing service timing and assisting team members effectively. The role offers an hourly wage ranging from $9.78 to $11.80 based on a 40-hour workweek, providing opportunities for consistent income alongside a vibrant and supportive team environment.

Employees in this position also benefit from numerous company perks, including referral incentives for recommending new team members, eligibility for the Employee Stock Purchase Program after one year of service with at least 20 hours worked weekly, and flexible work schedules to accommodate various personal needs. Additionally, Red Robin offers a 50% employee discount on meals and a 25% discount for family members, enhancing the overall employment experience. Health-related benefits such as health, vision, dental, accident, critical illness, and hospital indemnity insurance are available for eligible employees aged 18 and older. For those 21 and older, a 401(k) plan with up to a 4% company match is offered after one year of service and 1,000 hours worked. Paid time off is accrued at a rate of 0.0192 hours per hour worked for employees meeting eligibility criteria, which includes at least one year of service and a minimum 35-hour workweek. This comprehensive benefits package underscores Red Robin’s commitment to employee well-being and work-life balance.

Job Requirements

  • Must be at least 17 years of age to perform the duties of a Catering Server
  • Strong customer service skills and effective interpersonal communication
  • Ability to multitask and remain organized in a fast-paced environment

Job Qualifications

  • Previous experience supporting guest service in a restaurant or hospitality environment preferred
  • Strong customer service skills and effective interpersonal communication
  • Ability to multitask and remain organized in a fast-paced environment

Job Duties

  • Greet guests with a friendly and welcoming demeanor
  • Escort guests as needed and provide menus or service guidance
  • Manage guest flow and assist with coordinating service timing
  • Communicate clearly with team members to support efficient service
  • Maintain a clean, organized, and presentable service area

Job Criteria

Experience

Entry Level (1-2 years)


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