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Catering Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.78 - $11.80
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Work Schedule

Flexible
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Benefits

Referral Incentives
Employee Stock Purchase Program
Flexible work schedules
employee discount
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401(k) Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known casual dining restaurant chain recognized for its laid-back atmosphere, exceptional food, and distinctive personality. Established with a mission to deliver fresh, fun, and memorable experiences, Red Robin has cultivated a strong, inclusive culture where every team member and guest feels valued and supported. The company prides itself on its focus on quality gourmet burgers and brews served in an energetic setting that encourages meaningful connections between staff and patrons. Red Robin's commitment to excellent customer service and team development is evident in its leadership, as many of the company's leaders began their careers as hourly team members, illustrating significant opportunities for career growth and advancement within the organization.

The role of Catering Server at Red Robin represents an essential part of the Front of House service team, primarily focused on supporting guest experiences during catered events and ensuring smooth service flow. This position requires individuals who bring energy, strong interpersonal skills, and the ability to multitask effectively in a fast-paced environment. Catering Servers at Red Robin play a critical role in greeting guests warmly, organizing service areas, managing guest traffic, and maintaining clear communication with team members to ensure timely and friendly service. This role also involves guiding guests by providing menus and service instructions, helping to create an enjoyable dining experience that reflects the company’s mission of creating lasting memories. Given its dynamic nature, the job needs an organized and positive attitude, as well as a commitment to maintaining cleanliness and presentation standards.

Employment for this position is hourly with pay ranging from $9.78 to $11.80 based on a standard 40-hour workweek. The role offers flexible work schedules to accommodate various needs and includes attractive benefits such as referral incentives, a 50% employee discount on meals, and a 25% discount for family members. Furthermore, employees aged 18 and older can access health, vision, dental, accident, critical illness, and hospital indemnity insurance options. For employees aged 21 and older with at least one year of service and 1,000 hours worked, a 401(k) plan with a company match of up to 4% is available. Paid time off accrual is provided for eligible employees who meet certain workweek and tenure requirements. In summary, Red Robin offers a supportive and rewarding environment for those seeking to build their careers in hospitality while delivering outstanding guest experiences through the Catering Server role.

Job Requirements

  • Must be at least 17 years of age to perform the duties of a Catering Server
  • Strong customer service skills and effective interpersonal communication
  • Ability to multitask and remain organized in a fast-paced environment

Job Qualifications

  • Previous experience supporting guest service in a restaurant or hospitality environment
  • Strong customer service skills
  • Effective interpersonal communication skills
  • Ability to multitask and remain organized in a fast-paced environment

Job Duties

  • Greet guests with a friendly and welcoming demeanor
  • Escort guests as needed and provide menus or service guidance
  • Manage guest flow and assist with coordinating service timing
  • Communicate clearly with team members to support efficient service
  • Maintain a clean, organized, and presentable service area

Job Criteria

Experience

Entry Level (1-2 years)


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