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Catering Server

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.78 - $11.80
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Work Schedule

Standard Hours
Flexible
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Benefits

Referral Incentives
Employee Stock Purchase Program
Flexible work schedules
employee discount
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401(k) Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known restaurant chain famous for its unique, laid-back atmosphere and a menu centered around gourmet burgers and brews. Founded with the focus of serving exceptional food, Red Robin has grown to be a beloved destination for casual dining that provides a memorable and enjoyable experience for each guest. The company prides itself on its distinctive personality, vibrant culture, and unwavering commitment to creating meaningful connections between guests and team members. It promotes an inclusive environment where diversity is embraced and everyone feels valued and supported. Career growth and advancement opportunities are a cornerstone of the Red Robin culture, with many of its leaders having started as hourly team members, demonstrating the company’s dedication to internal development and employee success.

The role of Catering Server at Red Robin is integral to delivering friendly and welcoming service in a fast-paced, guest-focused environment. As a member of the Front of House service team, the Catering Server plays a vital role in supporting the overall guest experience during catering events by coordinating service flow, ensuring clear communication among team members, and keeping the service area organized and presentable. The Catering Server’s responsibilities include greeting guests warmly, escorting them as needed, providing menus or service guidance, and managing guest flow to ensure a smooth and efficient service. The role requires a strong customer service orientation, effective interpersonal communication skills, and the ability to multitask and stay organized during busy periods. This position offers hourly pay ranging from $9.78 to $11.80 based on a 40-hour workweek, along with a competitive benefits package including referral incentives, employee stock purchase opportunities, flexible scheduling, generous meal discounts, and a variety of insurance options for eligible employees. Red Robin is committed to creating a supportive and engaging work environment where team members feel motivated to contribute and grow, making the Catering Server role an excellent opportunity for those passionate about hospitality and guest service.

Job Requirements

  • Must be at least 17 years of age to perform the duties of a catering server
  • strong customer service skills and effective interpersonal communication
  • ability to multitask and remain organized in a fast-paced environment

Job Qualifications

  • Previous experience supporting guest service in a restaurant or hospitality environment
  • strong customer service skills and effective interpersonal communication
  • ability to multitask and remain organized in a fast-paced environment

Job Duties

  • Greet guests with a friendly and welcoming demeanor
  • escort guests as needed and provide menus or service guidance
  • manage guest flow and assist with coordinating service timing
  • communicate clearly with team members to support efficient service
  • maintain a clean, organized, and presentable service area

Job Criteria

Experience

Entry Level (1-2 years)


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