Catering Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling

Job Description

We are a dynamic and growing catering organization committed to delivering exceptional catering experiences that leave a lasting impression. Our company is dedicated to providing tailored catering services that meet the unique needs and preferences of each client, ensuring seamless and memorable events from start to finish. Operating in the hospitality sector, our team prides itself on a people-first and team-oriented culture where every member plays a vital role in supporting our mission of hospitality excellence. We serve a wide variety of events, offering everything from menu planning and event logistics to flawless execution and post-event follow-up. Joining our team means becoming part of a community that values professionalism, innovation in event coordination, and outstanding customer service.

The Catering Specialist plays a pivotal role within our organization by bridging the gap between clients and internal teams to ensure the highest standards in catering services are met. This full-time position demands an individual who excels in sales coordination, client relationship management, and meticulous event execution. The candidate will work closely with sales representatives to understand client needs, budgets, and event specifics, assist with menu planning, and ensure the accuracy and quality of every catering order. The Catering Specialist is also responsible for maintaining strong client relationships through timely and professional communication, contributing to client retention and repeat business.

Beyond client interaction, the role involves hands-on support in event coordination—overseeing delivery logistics, setup, service details, and quality control. A keen eye for food safety and hygiene is essential, as well as the ability to manage any last-minute changes or issues with composure and efficiency. This role also extends to marketing support, promoting catering services via social media, community engagement, and assisting with post-event feedback collection to identify service improvements. For the right candidate, this is an exciting opportunity to grow within a vibrant catering team, help create memorable experiences, and contribute to the company’s ongoing success and expansion.

Job Requirements

  • Prolonged periods of standing, walking, and moving during event setup and execution
  • Ability to lift and carry items up to 25 pounds (food trays, supplies, equipment)
  • Ability to work in a kitchen and event environment with varying temperatures
  • Ability to operate standard kitchen and office equipment

Job Qualifications

  • Previous experience in catering, hospitality, or event coordination preferred
  • Strong customer service and communication skills
  • Excellent organizational and time management abilities
  • Ability to manage multiple tasks and events in a fast-paced environment
  • Problem-solving skills with the ability to stay calm under pressure
  • Knowledge of food safety standards and best practices preferred
  • Flexible schedule, including evenings and weekends as needed
  • Passion for hospitality and creating positive guest experiences

Job Duties

  • Work closely with the sales team to understand client needs, budgets, and preferences
  • Assist with menu planning, event logistics, and customized catering solutions
  • Support the coordination and accuracy of catering orders and event details
  • Ensure all orders meet company standards, timelines, and operational requirements
  • Build and maintain strong relationships with catering clients
  • Respond to client inquiries promptly and professionally
  • Provide a high level of customer service to encourage repeat business and referrals
  • Coordinate event logistics including delivery timing, setup, and service details
  • Communicate clearly with culinary, operations, and delivery teams
  • Support event execution to ensure quality, accuracy, and client satisfaction
  • Address and resolve any issues or last-minute changes with professionalism and urgency
  • Maintain high standards of food safety, sanitation, and hygiene
  • Ensure proper food handling, presentation, and service quality
  • Support adherence to all health and safety guidelines
  • Assist in promoting catering services through social media, marketing materials, and community engagement
  • Support outreach efforts to attract new catering clients
  • Assist with gathering client feedback following events
  • Identify opportunities for improvement and enhanced service
  • Support efforts to drive repeat business and long-term client relationships

Job Criteria

Experience

Mid Level (3-7 years)


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