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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,400.00 - $63,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
Telemedicine access
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts
Job Description
Woodcliff Hotel and Spa, managed by Schulte Hospitality Group, is a distinguished establishment known for its exceptional hospitality and service excellence. Schulte Hospitality Group is a renowned third-party management company with deep, multi-generational experience in the hospitality industry. Operating over 200 locations across 38 states and 3 countries, the group specializes in managing a diverse portfolio that includes reputable brands such as Marriott, Hilton, IHG, and Hyatt, along with unique, independent boutique and lifestyle properties and restaurants. The company prides itself on its strong service culture, aiming to provide authentic hospitality by prioritizing the needs of both internal and external... Show More
Job Requirements
- Minimum of high school education, post-high school education preferred
- Minimum of three years in hotel or conference catering/sales
- Ability to communicate effectively verbally and in writing
- Excellent listening and problem-solving skills
- Ability to exceed expectations of guests and team members
- Strong negotiating skills
- Strong computer skills
- Must have flexible work hours that may include evenings, weekends, and holidays
Job Qualifications
- Minimum of three years in hotel or conference catering/sales
- Ability to communicate effectively verbally and in writing
- Excellent listening and problem-solving skills
- Ability to exceed expectations of guests and team members
- Strong negotiating skills
- Strong computer skills
Job Duties
- Responsible for learning the hotel brand and strategy drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
- Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
- Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
- Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
- Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
- Achieve all predetermined sales goals for revenue and sales activity
- Negotiate contracts according to company standards
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
- Conducts tours of the hotel and banquet facilities
- entertains qualified potential clients in accordance with company and property policies and procedures
- Provide prompt and accurate responses to all client requests for proposals and information
- Consistently meet or exceed sales goals including predetermined revenue and sales activity
- Monitors local competitors and compares their operation with his/her operation
- Completes daily/weekly/monthly reports as directed by the DOS/GM
- Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
- Perform various other duties as assigned to meet business objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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