Schulte Hospitality Group logo

Catering Sales Manager / Woodcliff Hotel and Spa

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,400.00 - $63,600.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Daily Pay
Telemedicine access
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts

Job Description

Woodcliff Hotel and Spa, managed by Schulte Hospitality Group, is a distinguished establishment known for its exceptional hospitality and service excellence. Schulte Hospitality Group is a renowned third-party management company with deep, multi-generational experience in the hospitality industry. Operating over 200 locations across 38 states and 3 countries, the group specializes in managing a diverse portfolio that includes reputable brands such as Marriott, Hilton, IHG, and Hyatt, along with unique, independent boutique and lifestyle properties and restaurants. The company prides itself on its strong service culture, aiming to provide authentic hospitality by prioritizing the needs of both internal and external stakeholders. As an organization committed to positivity and growth, Schulte Hospitality Group fosters an inclusive and employee-focused workplace with a core mission to create a positive impact in everything it does.

The role of Catering Sales Manager at Woodcliff Hotel and Spa is an exciting opportunity for an energetic, experienced, and hands-on professional to join a dynamic team. This position is ideal for individuals passionate about hospitality and customer service and looking to grow their career within a company invested in employee development. The Catering Sales Manager will be responsible for driving customer loyalty, growing account share by delivering service excellence, and establishing a robust client base through direct sales efforts. Responsibilities include identifying and soliciting new accounts from various sources such as telemarketing, site tours, cold calls, and client inquiries via multiple communication channels.

This role requires negotiating contracts, including food and beverage, function space, room rates, and hotel services to meet or exceed the hotel's revenue goals. The successful candidate will provide expert advice on hotel facilities and services, conduct tours for prospective clients, ensure proper documentation of all sales activities, and consistently meet or exceed predetermined sales targets. The Catering Sales Manager will actively monitor local competitors and contribute to business and marketing plans, assisting with the budget process. The position demands a flexible schedule, including availability during evenings, weekends, and holidays.

Schulte Hospitality Group offers a rewarding, fun, and flexible work environment with exciting perks designed to encourage career advancement. The company supports employee wellbeing through benefits such as Daily Pay, free telemedicine and virtual mental health care from day one, multiple health and life insurance options, a 401k plan with company match for eligible associates, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and access to a savings marketplace offering discounts on event tickets, electronics, gym memberships, and more. Joining this team means becoming part of a passionate community dedicated to hospitality excellence and professional growth.

Job Requirements

  • Minimum of high school education, post-high school education preferred
  • Minimum of three years in hotel or conference catering/sales
  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Strong negotiating skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

Job Qualifications

  • Minimum of three years in hotel or conference catering/sales
  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Strong negotiating skills
  • Strong computer skills

Job Duties

  • Responsible for learning the hotel brand and strategy drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
  • Achieve all predetermined sales goals for revenue and sales activity
  • Negotiate contracts according to company standards
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
  • Conducts tours of the hotel and banquet facilities
  • entertains qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity
  • Monitors local competitors and compares their operation with his/her operation
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Perform various other duties as assigned to meet business objectives

Job Criteria

Experience

Mid Level (3-7 years)


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