Catering Sales Manager - Wilmington Convention Center

Legends Global is a leading global company specializing in managing the world’s greatest live events, venues, and brands, offering a comprehensive range of premium services with a white-label approach that ensures their partners receive outstanding visibility and engagement. Operating an extensive network of 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, entertaining around 165 million guests each year. Their core strengths include feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, content creation, and event booking. Legends Global fosters a corporate culture centered on respect, ambitious thinking, collaboration, and bold action while prioritizing inclusivity, authenticity, impact, and career growth for its employees. The team at Legends Global is unified by the understanding that success is a collective achievement earned through teamwork.

Managed by Legends Global, the Wilmington Convention Center stands as the largest convention center on the North Carolina coast and serves as a unique downtown waterfront venue. It features flexible, LEED-certified spaces enhanced with modern amenities and supported by a dedicated professional team responsible for logistics, catering, and audiovisual services. The Wilmington Convention Center is renowned for accommodating diverse events with excellence, solidifying its status as a premier event destination in the region.

The role of Catering Sales Manager at the Wilmington Convention Center is vital for driving catering business and ensuring an exceptional event experience through expert food and beverage sales management. This full-time, exempt, salaried position reports directly to the Director of Sales and involves actively soliciting catering opportunities for booked events. The Catering Sales Manager is responsible for developing tailored food and beverage proposals, updating and improving the catering menu, preparing detailed Banquet Event Orders (BEOs), and ensuring clear and precise communication of client requirements to the Food & Beverage team and other internal departments. The position demands a blend of sales acumen, strong organizational capabilities, and teamwork to support successful event execution with a customer-focused approach.

This role requires engaging prospective and repeat clients through site tours, presentations, and planning meetings while managing catering proposals, pricing, and client correspondence efficiently. It involves maintaining an up-to-date catering menu that reflects current trends, pricing, and operational needs while fostering innovative food and beverage options to enhance the guest experience. Coordination of tastings and close collaboration across departments to align event details with overall business objectives are also critical duties. The Catering Sales Manager plays an active part in internal meetings, documentation accuracy, and collaborative industry networking, including partnerships with local hotels and community organizations. The ability to adhere rigorously to pricing guidelines, booking policies, and standard operating procedures while delivering professional, accurate, and high-quality service is essential for success in this position. Occasional flexibility in working hours, including evenings, weekends, and holidays, is required to meet event demands. A professional appearance and a valid driver’s license are also necessary due to travel responsibilities. This position may require acting as Manager on Duty during events, highlighting a leadership element despite no direct supervisory responsibilities. Overall, the Catering Sales Manager’s role is an exciting opportunity for an experienced sales professional passionate about hospitality and event services to contribute meaningfully to a respected venue and global company.