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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a renowned hospitality company specializing in the management of full-service hotels across the United States. Known for its commitment to quality and community, Concord Hospitality has built a robust portfolio that emphasizes exceptional guest experiences and operational excellence. The company prides itself on fostering an "Associate First" culture, focusing on the development and growth of its team members, and upholding core values of quality, integrity, community, profitability, and fun. With a diverse array of properties managed by Concord Hospitality, the company serves a wide range of clientele including business travelers, tourists, and event planners, positioning itself as... Show More
Job Requirements
- Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
- Strong communication, negotiation, and organizational skills
- Ability to work a flexible schedule and thrive in a fast-paced environment
- Guest-focused with attention to detail and a commitment to delivering outstanding service
Job Qualifications
- Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
- Strong communication, negotiation, and organizational skills
- Ability to work a flexible schedule and thrive in a fast-paced environment
- Guest-focused with attention to detail and a commitment to delivering outstanding service
Job Duties
- Sell and manage social and corporate catering events, including guest rooms, banquet food and beverage, and upselling contracted groups
- Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
- Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
- Generate new business through solicitation, networking, and follow-up with past clients
- Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
- Lead pre-event, on-site, and post-event communications to ensure service excellence
- Monitor budgets, sales quotas, and revenue opportunities
- implement strategies to increase catering revenue during low-demand periods
- Conduct site tours for prospective clients and facilitate client meetings as needed
- Train, delegate, and guide staff to ensure smooth operation of events and service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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