Catering Sales Manager | Full-Time | Palm Beach County Convention Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG has rapidly established itself as a dominant force in the world of venue development and management. The company offers comprehensive end-to-end capabilities across venue management, hospitality, and sponsorship sales, serving some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Operating across four continents, OVG owns seven world-class venues and manages a broad client roster dedicated to creating unforgettable live experiences for millions. The company is known for its innovative approach to live events, combining exceptional hospitality with cutting-edge technology and sustainable practices to elevate audience engagement and operational efficiency. The organizational culture is centered on diversity, inclusion, and fostering a collaborative work environment where creativity and excellence are highly valued. Employment with Oak View Group typically includes full-time roles that offer competitive compensation and a robust suite of benefits, reflecting its commitment to employee well-being and professional growth. The company prides itself on being an Equal Opportunity Employer, embracing a workforce that reflects the diverse communities it serves and consistently innovating to maintain its leadership in the live entertainment industry.
The Catering Sales Manager position at Oak View Group is based at the Palm Beach County Convention Center. This key role is responsible for driving food and beverage sales revenue with a primary focus on exhibitor catering, retail activations, subcontractor and Small Business Enterprise (SBE) partnership activations, as well as small group business and short-term, single-day events. The manager will oversee the entire sales cycle from initial inquiry through contract execution and the successful delivery of events. This role commands an annual salary ranging from $55,000 to $60,000. The position offers the opportunity to work within a dynamic venue environment where the manager will collaborate cross-functionally with culinary, catering, and operations teams to meet and exceed client expectations. Responsibilities include developing creative sales programming tailored to maximize retail revenue, preparing proposals and contracts, and ensuring compliance with internal and external standards. The Catering Sales Manager will also play a crucial role in building and sustaining relationships with key decision-makers and prospects through ethical and professional communication. OVG provides a comprehensive benefits package for full-time employees, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off covering vacation, sick days, and eleven holidays. The role demands a professional demeanor, excellent organizational skills, and the ability to work a flexible schedule that may include evenings and weekends to support event demands. This position remains open until October 16, 2026, providing ample time for qualified candidates to apply and contribute to the success of one of the premier live entertainment infrastructure companies globally.
The Catering Sales Manager position at Oak View Group is based at the Palm Beach County Convention Center. This key role is responsible for driving food and beverage sales revenue with a primary focus on exhibitor catering, retail activations, subcontractor and Small Business Enterprise (SBE) partnership activations, as well as small group business and short-term, single-day events. The manager will oversee the entire sales cycle from initial inquiry through contract execution and the successful delivery of events. This role commands an annual salary ranging from $55,000 to $60,000. The position offers the opportunity to work within a dynamic venue environment where the manager will collaborate cross-functionally with culinary, catering, and operations teams to meet and exceed client expectations. Responsibilities include developing creative sales programming tailored to maximize retail revenue, preparing proposals and contracts, and ensuring compliance with internal and external standards. The Catering Sales Manager will also play a crucial role in building and sustaining relationships with key decision-makers and prospects through ethical and professional communication. OVG provides a comprehensive benefits package for full-time employees, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off covering vacation, sick days, and eleven holidays. The role demands a professional demeanor, excellent organizational skills, and the ability to work a flexible schedule that may include evenings and weekends to support event demands. This position remains open until October 16, 2026, providing ample time for qualified candidates to apply and contribute to the success of one of the premier live entertainment infrastructure companies globally.
Job Requirements
- Associate's degree or equivalent experience preferred
- 3-5 years of experience in hospitality, catering, event coordination, or sales support preferred
- Proficiency in Microsoft Office programs including Word and Excel
- Working knowledge of POS systems
- Ability to work a flexible schedule including evenings and weekends
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
Job Qualifications
- Associate's degree or equivalent experience preferred
- 3-5 years of experience in hospitality, catering, event coordination, or sales support preferred
- Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development
- Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating Word documents, Excel spreadsheets, and email)
- Working knowledge of point of sale (POS) systems
- Ability to work a varied schedule including weekends and evenings
- Ability to adhere to a high standard of business etiquette and professional verbal and written communication
- Ability to consistently represent the company in a professional, positive, and knowledgeable manner
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
Job Duties
- Lead exhibitor catering lifecycle from order coordination through execution
- Maximize retail revenue through creative sales programming
- Pursue and develop small group, short-term, single-day, and pop-up catering business
- Prepare written proposals, evaluate business value of prospective events and clients, and initiate contractual arrangements
- Oversee the full sales process from inquiry through booking, ensuring client needs are met with professionalism and creativity
- Achieve established sales goals and objectives
- Negotiate, author, and submit finalized contracts and Banquet Event Orders (BEOs) to clients and internal staff
- Prepare sales folders, sales kits, and client correspondence
- Ensure all required documentation is received from clients in a timely manner
- Verify payments are received according to contracted schedules and follow up on outstanding balances
- Enter and maintain complete and accurate information in the booking system
- Communicate daily with food and beverage, culinary, catering, and operations staff regarding client needs and expectations
- Assist with post-event follow-up to ensure all guest experience issues have been addressed
- Build and maintain relationships with key decision-makers and influencers through professional, courteous, and ethical interaction
- Independently source and pursue outside networking opportunities through industry resources, community events, and prospect-facing special events
- Maintain client database and conduct consistent follow-up via in-person, phone, email, and other channels
- Respond to all leads within OVG standards response time requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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