Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Short-Term Disability coverage
long-term disability coverage
Paid Time Off
401(k) retirement plan with employer match
Job Description
Flying Horse Resort and Club is an esteemed luxury resort located in the heart of Colorado Springs, known for its exceptional hospitality and world-class amenities. This premier destination offers guests an unparalleled experience with features such as two championship golf courses, a luxury hotel, a state-of-the-art fitness club, a rejuvenating spa, and fine dining options. Each element of the resort is designed to provide comfort, elegance, and memorable experiences to visitors, making Flying Horse a leader in the hospitality industry in Colorado and beyond.
The Flying Horse team comprises dedicated professionals who embody the spirit of hospitality and excellence. The resort fosters a welcoming and dynamic work environment where diverse skill sets and backgrounds are valued and celebrated. Their commitment to service excellence is evident in every interaction with guests, ensuring that each visit is unique and enjoyable.
Currently, Flying Horse Resort and Club is seeking a Catering Sales Manager Level 1 (CSM-L1) to join their team. This full-time position is pivotal for driving revenue within the Catering department by focusing on high-value sales and managing complex event bookings. The role involves engaging with VIP and high-profile clients, creating comprehensive proposals, negotiating contracts, and ensuring flawless event execution. It requires exceptional attention to detail, advanced communication skills, and expertise in consultative selling and relationship management.
The CSM-L1 will serve as the primary point of contact for a portfolio of distinguished events, contributing significantly to the resort's reputation as the premier destination for special occasions and corporate gatherings. Responsibilities include proactively pursuing new business opportunities, developing strategies to increase market share, coordinating with internal departments for seamless event delivery, and maintaining strong vendor partnerships.
Expertise in managing multiple projects simultaneously under pressure is crucial for success in this role, as is the ability to communicate professionally and effectively across various channels including phone, email, and in-person meetings. The CSM-L1 also plays a key role in the mentorship and onboarding of new team members, exemplifying leadership and a commitment to teamwork.
The successful candidate will report directly to the Director of Catering and Conferences and work collaboratively to set and achieve sales goals, analyze performance metrics, and ensure alignment with overall business objectives. This position demands flexibility in working hours, including evenings and weekends, to meet the needs of event schedules.
Working at Flying Horse Resort and Club offers a unique opportunity to be part of a prestigious hospitality brand that values innovation, dedication, and the pursuit of excellence. The resort offers a competitive salary and a robust benefits package, including medical, dental, and vision insurance, life insurance, disability coverage, paid time off, and a 401(k) retirement plan with employer match. Joining Flying Horse means embarking on a rewarding career path where your efforts contribute directly to creating unforgettable experiences for guests while growing your professional skills and network within the luxury hospitality industry.
The Flying Horse team comprises dedicated professionals who embody the spirit of hospitality and excellence. The resort fosters a welcoming and dynamic work environment where diverse skill sets and backgrounds are valued and celebrated. Their commitment to service excellence is evident in every interaction with guests, ensuring that each visit is unique and enjoyable.
Currently, Flying Horse Resort and Club is seeking a Catering Sales Manager Level 1 (CSM-L1) to join their team. This full-time position is pivotal for driving revenue within the Catering department by focusing on high-value sales and managing complex event bookings. The role involves engaging with VIP and high-profile clients, creating comprehensive proposals, negotiating contracts, and ensuring flawless event execution. It requires exceptional attention to detail, advanced communication skills, and expertise in consultative selling and relationship management.
The CSM-L1 will serve as the primary point of contact for a portfolio of distinguished events, contributing significantly to the resort's reputation as the premier destination for special occasions and corporate gatherings. Responsibilities include proactively pursuing new business opportunities, developing strategies to increase market share, coordinating with internal departments for seamless event delivery, and maintaining strong vendor partnerships.
Expertise in managing multiple projects simultaneously under pressure is crucial for success in this role, as is the ability to communicate professionally and effectively across various channels including phone, email, and in-person meetings. The CSM-L1 also plays a key role in the mentorship and onboarding of new team members, exemplifying leadership and a commitment to teamwork.
The successful candidate will report directly to the Director of Catering and Conferences and work collaboratively to set and achieve sales goals, analyze performance metrics, and ensure alignment with overall business objectives. This position demands flexibility in working hours, including evenings and weekends, to meet the needs of event schedules.
Working at Flying Horse Resort and Club offers a unique opportunity to be part of a prestigious hospitality brand that values innovation, dedication, and the pursuit of excellence. The resort offers a competitive salary and a robust benefits package, including medical, dental, and vision insurance, life insurance, disability coverage, paid time off, and a 401(k) retirement plan with employer match. Joining Flying Horse means embarking on a rewarding career path where your efforts contribute directly to creating unforgettable experiences for guests while growing your professional skills and network within the luxury hospitality industry.
Job Requirements
- minimum of 2-5 years of progressive management experience in catering sales, event management, or hospitality sales at a full-service hotel or conference facility
- proven track record of meeting or exceeding sales targets and managing high-value client relationships
- proficiency in event management software, crm systems and delphi
- exceptional written and verbal communication skills
- ability to work flexible hours, including evenings and weekends, as required by event schedules
Job Qualifications
- minimum of 2-5 years of progressive management experience in catering sales, event management, or hospitality sales at a full-service hotel or conference facility
- proven track record of meeting or exceeding sales targets and managing high-value client relationships
- proficiency in event management software, crm systems and delphi
- exceptional written and verbal communication skills
- ability to work flexible hours, including evenings and weekends, as required by event schedules
Job Duties
- manage a portfolio of high-value and complex events, serving as the primary point of contact for vip and high-profile clients
- proactively identify new business opportunities and develop strategies to expand market reach and exceed revenue targets
- review emails, voice messages, and traces at the beginning of each shift, prioritizing tasks accordingly and ensuring timely follow-up on all inquiries
- discuss daily activities, pipeline status, and specific targets with the director of catering and conferences, addressing any variances or escalations as needed
- ensure no client communication goes unanswered by end of shift
- prepare and deliver compelling proposals and contracts to clients, implementing strategic follow-up to maximize booking conversion rates
- responsible for collecting accurate deposit amounts on each event and ensuring strict adherence to all accounting, billing policies, and procedures
- conduct impactful site visits and client presentations, showcasing flying horse's unique offerings and value proposition
- review final invoices for assigned events and conduct personalized follow-up to foster repeat business and long-term client loyalty
- lead by example in maintaining high standards of professionalism, responsiveness, and client service excellence
- support the onboarding and training of new catering sales team members as needed
- demonstrate expert time management and multitasking abilities in a fast-paced environment, balancing phone calls, emails, proposals, contracts, site visits, and event coordination
- coordinate staff line-ups for events, including introduction of clients to banquet leads and ensuring seamless event execution
- collaborate with internal departments (culinary, operations, marketing, membership) to ensure flawless event delivery and client satisfaction
- develop and maintain strategic vendor partnerships, negotiating favorable terms and ensuring quality service delivery
- represent flying horse at networking events, industry functions, and trade shows when needed to elevate brand presence and generate leads
- stay current on industry trends, competitor activity, and market conditions to inform sales strategies and recommendations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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