Catering Sales Manager - Franchise

Honolulu, HI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $85,000.00
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Work Schedule

Standard Hours
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Benefits

Hilton travel benefit
Paid vacation
Paid sick leave
Group health
Health insurance Opt-Out option
Group Life Insurance
401(k) match
Access team member fitness center

Job Description

Hilton Waikiki Beach Resort & Spa is a distinguished hospitality establishment located in one of the worlds most iconic destinations, Waikiki Beach, Hawaii. As part of the renowned Hilton brand, this resort blends the signature Hilton standards of service with the unique and genuine Hawaiian hospitality that guests seek when visiting this tropical paradise. The resort caters to a diverse range of visitors, including leisure travelers, corporate groups, and event organizers, making it a vibrant hub for hospitality and event management in Hawaii.

The Hilton Waikiki Beach Resort & Spa is currently seeking a driven and strategic Catering Sales Manager - Franchise to lead the group business efforts specifically targeting catering sales. This role is suited for a self-starter who thrives in a fast-paced environment, excels in client relationship management, and is passionate about delivering outstanding customer service. The primary responsibility of this position is to generate catering sales business and revenue by converting leads into successful group bookings and ensuring the smooth execution of all group events. This role demands an ability to work independently under pressure, meet deadlines, and maintain a positive attitude.

As the Catering Sales Manager, you will be pivotal in developing and executing targeted group sales strategies tailored to the unique dynamics of the Hawaii market. You will focus on driving group bookings across various segments, including corporate, leisure, and SMERF (social, military, educational, religious, fraternal) to meet or exceed the hotel's sales objectives. Responsibilities include conducting site visits, making presentations, negotiating contracts, collaborating closely with revenue management, and coordinating across multiple departments to guarantee flawless group event experiences.

This position offers an annual salary of up to $85,000, with compensation based on a fixed salary structure without any commission or performance bonuses. It represents an excellent opportunity for professionals looking to develop their career in hospitality sales within a dynamic and culturally rich destination. The ideal candidate will possess strong communication, negotiation, and presentation skills, along with an understanding of Hawaii's tourism landscape and travel patterns. Proficiency in hospitality industry software and tools such as Delphi and OnQ R&I is also expected to support efficient sales operations and client management.

Working at Hilton Waikiki Beach Resort & Spa means being part of a team that values teamwork, excellence, and delivering memorable guest experiences. The resort offers comprehensive employee benefits that contribute to a balanced and rewarding work life. This job posting is for a position at a hotel owned and operated by an independent franchisee, meaning employment terms and benefits are administered by the franchisee, not Hilton directly. Candidates applying should be prepared to work closely within this framework, embracing the unique opportunity to advance their career in a distinguished resort setting on Hawaii's world-famous beaches.

Job Requirements

  • bachelor's degree in hospitality, business, or related field preferred or equivalent combination of education and experience
  • 3+ years of hotel group sales experience ideally in resort or destination markets
  • proficiency in Delphi, OnQ R&I, and Microsoft Office Suite
  • strong communication, negotiation, and presentation skills
  • familiarity with Hawaii's tourism landscape and seasonal travel patterns
  • valid driver's license and ability to travel locally and occasionally out-of-state

Job Qualifications

  • bachelor's degree in hospitality, business, or related field preferred or, an equivalent combination of education and experience
  • 3+ years of hotel group sales experience, ideally in resort or destination markets
  • proficiency in Delphi, OnQ R&I, and Microsoft Office Suite
  • strong communication, negotiation, and presentation skills
  • familiarity with Hawaii's tourism landscape and seasonal travel patterns
  • valid driver's license and ability to travel locally and occasionally out-of-state

Job Duties

  • develop and execute strategic group sales plans tailored to the Hawaii market
  • drive group bookings across corporate, leisure, and SMERF segments to meet and or exceed hotel sales goals
  • conduct site visits, presentations, and outside sales calls
  • negotiate contracts and collaborate with revenue management to maximize profitability
  • coordinate with internal departments to ensure flawless group experiences
  • maintain accurate records in Hilton CRM systems and prepare performance reports
  • represent the hotel at trade shows, tourism boards, and industry events
  • monitor competitor activity and market trends to maintain a competitive edge

Job Criteria

Experience

Mid Level (3-7 years)


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