Job Overview
Compensation
Salary
Range $48,800.00 - $62,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
SunStream Hotels & Resorts, LLC is a prominent hospitality company specializing in delivering exceptional lodging and resort experiences to guests across various prime locations. With a commitment to excellence and a strong focus on customer satisfaction, SunStream Hotels & Resorts operates a collection of premium hotels and resorts offering world-class amenities, outstanding service, and memorable experiences tailored to both leisure and business travelers. The company prides itself on fostering a welcoming environment where guests feel valued and cared for from the moment they arrive until their departure. The hospitality group combines strategic growth with community engagement to maintain its reputation as a leader in the luxury hotel and resort industry. SunStream's team-driven culture emphasizes collaboration, innovation, and a passion for hospitality that ensures continuous improvement and sustained success in a competitive market. This position involves full-time employment and offers competitive compensation in line with industry standards and experience levels.
The Catering Sales Manager role at SunStream Hotels & Resorts plays a crucial part in driving the company’s catering and event revenue through proactive and strategic sales efforts. This position is tasked with cultivating and maintaining strong client relationships, serving as the primary point of contact for clients during the planning and execution of catering and event functions. The role requires meticulous coordination in managing event inquiries, preparing comprehensive proposals, contracts, and banquet event orders (BEOs), as well as overseeing the flawless delivery of events to ensure guest satisfaction. Partnering closely with hotel operations teams, the Catering Sales Manager ensures that all events run smoothly from setup through service to cleanup, maintaining high standards of quality and customer service throughout the entire guest experience.
In addition to sales and client management, this role also involves supervising banquet functions including room setup, scheduling, employee training, and supply ordering. The Catering Sales Manager is responsible for ensuring compliance with all Florida state health and safety regulations, including maintaining a current state food handlers management certification. The role demands strong organizational skills and the ability to manage multiple events and deadlines simultaneously while driving new business growth through prospecting, networking, referrals, and responding promptly to event inquiries. An ideal candidate will have a background in hospitality management, event planning, or sales with proven success in meeting or exceeding revenue goals. They will possess exceptional interpersonal communication skills to foster long-term client relationships and team collaboration. Overall, this position is vital to the continued growth and positive reputation of SunStream Hotels & Resorts in the competitive hospitality market.
The Catering Sales Manager role at SunStream Hotels & Resorts plays a crucial part in driving the company’s catering and event revenue through proactive and strategic sales efforts. This position is tasked with cultivating and maintaining strong client relationships, serving as the primary point of contact for clients during the planning and execution of catering and event functions. The role requires meticulous coordination in managing event inquiries, preparing comprehensive proposals, contracts, and banquet event orders (BEOs), as well as overseeing the flawless delivery of events to ensure guest satisfaction. Partnering closely with hotel operations teams, the Catering Sales Manager ensures that all events run smoothly from setup through service to cleanup, maintaining high standards of quality and customer service throughout the entire guest experience.
In addition to sales and client management, this role also involves supervising banquet functions including room setup, scheduling, employee training, and supply ordering. The Catering Sales Manager is responsible for ensuring compliance with all Florida state health and safety regulations, including maintaining a current state food handlers management certification. The role demands strong organizational skills and the ability to manage multiple events and deadlines simultaneously while driving new business growth through prospecting, networking, referrals, and responding promptly to event inquiries. An ideal candidate will have a background in hospitality management, event planning, or sales with proven success in meeting or exceeding revenue goals. They will possess exceptional interpersonal communication skills to foster long-term client relationships and team collaboration. Overall, this position is vital to the continued growth and positive reputation of SunStream Hotels & Resorts in the competitive hospitality market.
Job Requirements
- Bachelor's degree in hospitality management, business administration, marketing, or a related field preferred
- Minimum of 2-3 years of experience in catering sales, hotel sales, event planning, hospitality sales, or a related customer-facing sales role
- Must possess and maintain valid and state food handlers certification
- Professional certifications such as Certified Meeting Professional (CMP) or Certified Hospitality Sales Professional (CHSP) are a plus
- Ability to generate new business, negotiate contracts, and meet or exceed revenue goals
- Strong organizational and project management skills
- Excellent verbal, written, presentation, and interpersonal communication skills
- Exceptional customer service and relationship-building abilities
- Ability to interact effectively with employees at all levels
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to regularly use hands to finger, handle, or feel
- Ability to reach with hands and arms
- Ability to climb or balance
- Ability to stoop, kneel, crouch, crawl
- Ability to talk, hear, and taste or smell
- Ability to stand, walk, and move throughout the hotel/resort property 75 percent of assigned shift
- Ability to remain stationary 25 percent of assigned shift
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community in all situations
Job Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred
- Minimum of 2-3 years of experience in catering sales, hotel sales, event planning, hospitality sales, or a related customer-facing sales role
- Must possess and maintain valid and state food handlers certification
- Professional certifications such as Certified Meeting Professional (CMP) or Certified Hospitality Sales Professional (CHSP) are a plus
- Proven ability to generate new business, negotiate contracts, and meet or exceed revenue goals
- Strong organizational and project management skills
- Excellent verbal, written, presentation, and interpersonal communication skills
- Exceptional customer service and relationship-building abilities
- Ability to interact effectively with all levels of employees
- Ability to read and interpret safety rules and procedure manuals
Job Duties
- Generate catering and event sales through prospecting, networking, referrals, and responding to inquiries
- Prepare proposals, contracts, banquet event orders (BEOs), and other event documentation
- Oversee the success of all banquet events and activities including room set-ups, services, schedules, and cleanup
- Select, train, and develop employees involved in banquet and catering functions
- Order supplies and oversee collection of payment
- Ensure compliance with safety and health regulations including maintaining current food handlers certification
- Coordinate with hotel operations to deliver exceptional guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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